Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
Outcomes and Activities:
This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
Leads and mentors team members on essential agile and product mindset tenets including early learning, self-organized teams, cross functionality, customer obsession, outcome focused, incremental delivery and test driven. Participates in work planning processes to ensure the most important work is aligned to the appropriate team, that work is broken down enough that outcomes can be delivered incrementally.
Leads and mentors cross functional team members on building world class products that deliver customer delight and business value. Collaborates with others to design solutions to meet requirements for initiatives involving multiple team applications as well as applications owned by other teams. Through mentoring and review, takes responsibility for adherence to code, documentation and testing standards. Develops and tracks delivery metrics while monitoring technical health of the product, informs progress toward delivery goals, and provides support appropriately when needed. Builds effective teams by ensuring you have the right people and setting clear expectations. Monitors and evaluates team performance and continuously coach and mentor team members. Sets up your team for operational success by having a sound understanding on the system ecosystem, architecture, technologies and system domains and how these are used to achieve business outcomes. Is an active participant in on-call escalation and incident management.
Competencies:
The following items detail how you will be successful in this role.
- Customer Empathy: The ability to understand the perspectives, pain points, and experiences of customers.
- Engineering Excellence: Bringing great craftsmanship and thought leadership to deliver an outstanding product.
- One Team: A collaborative approach across the organization, working together seamlessly.
- Owner's Mindset: Adopting a set of behaviors that reflect responsibility and accountability.
Requirements:
- Bachelor's Degree or equivalent experience.
- Minimum of 3 years' experience leading engineering teams, including some experience with conflict resolution, setting and enforcing performance expectations, mentoring and career guidance.
- Working experience in technical leadership, capable of providing mentorship, cross-functional project execution, collaborating on and executing technical vision and strategy.
- Experience with managing, coaching and providing guidance to junior developers and engineers.
- 5 years of relevant senior level engineering experience.
- Some experience working with Agile and DevOps practices such as test driven, incremental releases, continuous integration, and deployment pipeline automation.
- Experience in microservices design strategies and implementation including migration planning, service granularity, interservice communication, traceability, orchestration, and failure isolation.
- Experience with Cloud migrations and working in a mixed on-prem / cloud environment (container orchestration, security, serverless).
Preferred Experience:
- 2 years' experience of leading initiatives in a Java ecosystem.
- Track record of identifying opportunities to improve outcomes via new tools and approaches.
- Experience applying appropriate levels of transactional and race condition-resilient approaches.
- Ability to describe and design decoupled system transaction models that are resilient to outages.
- Experience implementing and operationalizing rules engines.
Knowledge and Skills:
- Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership.
- Ability to solve problems at the source by offering simple, working solutions.
- Demonstrated ability and motivation to teach others.
- Ability to gain trust of others and builds solid relationships across the organization.
- Effectively prioritize and execute tasks in a high-pressure environment.
Target Compensation:
A competitive base salary + an annual variable bonus (cash and equity) will range from $119,625 to $253,000. This position may also be eligible for a sign-on RSU grant.
Benefits:
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision and many nonstandard benefits that make us a Great Place to Work.
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions.
- Respectful by collaborating and actively listening.
- Insightful by cultivating innovation and demonstrating self-awareness.
- Direct by effectively communicating and conveying courage.
- Earnest by taking accountability and effectively planning.
Expectations:
- Remain compliant with our policies processes and legal guidelines.
- All other duties as assigned.
- Attendance as required by department.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
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