SUMMARY
The Vice President and Chief Nursing Officer (VP/CNO) of The Johns Hopkins Hospital is responsible for ensuring the delivery of optimal patient care through the coordination of nursing and patient care services, maintenance of quality assurance standards, and the appropriate allocation and management of nursing resources. In addition, the VP/CNO is responsible for coordinating Regulatory Affairs and Patient and Guest Services. The VP/CNO is an essential member of the executive team and reports to the President of The Johns Hopkins Hospital and SVP Chief Nursing Officer of Johns Hopkins Health System.
ESSENTIAL FUNCTIONS
Planning – Develops a specific course of action to achieve the defined and agreed upon objectives that create a positive image of the Johns Hopkins Hospital, meet strategic initiatives, and fulfill the mission of the hospital.
- Gathers, analyzes, and interprets data from internal and external sources appropriate to measure key changes in the clinical climate, market, consumer satisfaction, future needs of the department of nursing and patient care service departments, the community, and organizational performance.
- Participates in the formulation of hospital goals, objectives, and plans.
Departmental and Organizational Support – Establishes the structure and processes; assembles the resources required for executing plans.
- Assembles and establishes resources that lead to the effective and economical accomplishment of business and clinical objectives.
- Develops and maintains a governance structure with operating procedures and staffing to meet the needs of the organization, the department of nursing, and all patient care service departments.
Controlling – Measures, interprets, and evaluates actions and results for conformance to plans and policies.
- Assures that standards of care and practice guide the provision of patient care services while providing direction for the department of nursing/patient care services congruent with professional practice and the hospital mission.
- Advises senior management on compliance with The Nurse Practice Act, Annotated Code of Maryland, Title and Code of Maryland Regulations, Title 10 Subtitle 27 compliance; The Joint Commission compliance; and other regulatory requirements.
- Develops and maintains a practice and organization manual for the Department of Nursing which is reflective of the corporation, federal, state, and accrediting requirements.
Climate Setting and Leadership – Ensuring, through demonstration, that the goals and actions of the organization are consistent with the values and mission of the organization.
- Establishes timely and effective communication to ensure that all nursing and patient care services areas receive adequate information on internal and external items which affect their operations as well as advice, assistance, and service to aid them in attaining corporate and departmental objectives.
- Co-lead/supervises Advanced Practice Providers with Johns Hopkins Hospital Chief Medical Officer.
Operational/Technical – Relating to the specific operational responsibilities of the hospital.
- Through the appropriate quality assurance/performance improvement mechanisms, evaluates, develops, and maintains an institutional program for continuous quality service improvement.
- Reviews and approves policies and procedures, plans, and activities to ensure that they are supportive of the highest achievable level of care. Provides coordination of plans that cross departmental boundaries to ensure the appropriate level of interdisciplinary quality assurance/performance improvement activities.
Education & Experience
- Earned doctorate in nursing or related field.
- Master’s degree in nursing from an accredited school of nursing required.
- Registered Nurse licensure in the State of Maryland or able to achieve.
- Fifteen (15) years of progressively responsible nursing administration experience in an Academic Medical Center.
Knowledge, Skills, and Abilities:
- In-depth knowledge of nursing theory and practice, organizational management, finance, and administration.
- Knowledge of the current healthcare environment.
- Expert verbal, non-verbal, and written communication skills.
- Advanced interpersonal skills are necessary to provide effective leadership and collaboration within a multidisciplinary setting.
- Negotiation skills necessary to resolve issues in a manner that is consistent with organizational objectives.
- Ability to analyze data and synthesize information for problem-solving and decision-making.