Job ID302127
Pos. TypeFull TimeOverview
Please be advised, if you are viewing this position on Indeed, that thesalary rate/range set forth herein was provided by Indeed. Concentra'smarket specific rate/range will be provided during the interview process.From our Dallas corporate headquarters to our clinics and worksitelocations, Concentra colleagues remain focused on our driving purpose: toprovide superb patient and employer experience by delivering the highestquality healthcare in an efficient, affordable, caring manner. We do thisby putting all customers (internal and external) first and by displaying:
o A healing focuso A selfless hearto A tireless resolve
The Center Medical Director works with the Center Leadership Team at assignedCenter, and under the direction of the Regional Medical directs theCenter's medical policies and programs ensuring the delivery ofaffordable, efficient, responsible and accountable occupational healthcareof the highest quality to business, industry and patients in accordance withConcentra policies, practices and procedures.
Responsibilities
THE DETAILS* Spends 100% of time in a center providing direct patient care, leadingby example, and creating an exceptional patient experience.* Ensures day-to-day execution of medical model collaborating with therapistsand specialists to drive optimal clinical outcomes and case closure.* Monitors key clinical center metrics that are provided by Clinical Analyticsand relate to quality outcomes: Practice Indicators, COP, GRV, LOS,TAT, Specialist Referral Rate, Primary Care Case Duration, Days to FirstRecheck, % of cases with Lost Time, Limited Duty, and Full Duty.* Manages clinicians and support staff and complies with APC supervisoryrequirements.* Creates a professional and collaborative working environment with fullcolleague participation that promotes teamwork, quality, exceptionaloutcomes, and patient safety.* Works with DMO to identify and implement changes to ensure continuousclinical improvement.* Masters use of clinical systems to ensure efficiency, excellent supportivedocumentation, appropriate and optimal coding levels, charge capture,and follow-through on all patient care orders.* Ensures compliance with individual State Practice Act/Rules andRegulations/WC Regulations.* Drives patient and client experience metrics.* Calls and communicates to employers on all new injuries and othersignificant clinical changes.* Actively participates in CLT meetings with COD and CTD to improve quality,patient safety, outlier management, and ensures the ongoing developmentand growth of the center's business.* Maintains and cultivates relationships with center clients and payers whileresponding to requests within 24 hours.* Works with DMO and CLT to manage clinical and support staffing levels andproficiencies that will optimize patient satisfaction, workflows, andefficiencies* Promotes, cultivates, and exemplifies Orange Book values for all centercolleagues.* Develops colleague success through all aspects of the talent life cycle forstaff clinicians and support staff within the center.* Fosters an environment of collaboration, professionalism,patient/colleague safety, quality care, continuous improvement andreward and recognition.* Leads and promotes collaboration within CLT and across disciplines toachieve clinical and business outcomes.* Accountable for understanding and input on Center financial drivers(GRV, PI, New Injuries, TAT) and outcomes in order to achieve annualbusiness plan.* Promotes center initiatives and work flows that are consistent with those inother centers.* Possesses financial awareness and provides input to center budget and keybusiness metrics.* This job description is not designed to cover or contain a comprehensivelisting of activities, duties or responsibilities that are required of theemployee for this job. Duties, responsibilities and activities may change atany time with or without notice.
Qualifications
EDUCATION/CREDENTIALS* Graduate of an accredited medical program with a M.D. or D.O.* Must be board certified by ABPM, ABFM or medical board in the state whereemployed and in accordance with state laws of practice* Licensure requirements of the state of jurisdiction* ACLS Certified, preferred
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