Director, Alumni and Family Volunteers

Job Description Summary

Reporting to the Executive Director, Advancement Relations, the Director, Alumni and Family Volunteers will supervise two full-time staff members and students as well as direct programs to expand the Bentley community through volunteer opportunities for alumni, students and families.

The Director, Alumni and Family Volunteers will serve as a primary liaison with Enrollment, Faculty, Student Affairs, and Strategy & Innovation to ensure a collaborative approach to alumni programming in regional/global markets of significant university interest, as well as build out family programming to include a Parent’s Council. Works in partnership with University Advancement departments to ensure that all volunteer activity supports the university's fundraising objectives. Assists the Executive Director with short and long-term strategic planning, execution, staff and budgetary management.

Essential Duties

• Analyzes, develops and makes recommendations ensuring there is reasonable and consistent volunteer programming and engagement taking place around the globe and virtually so that Bentley is ever present in the minds of our alumni and families.
• Works closely with the Executive Director and Advancement Communications to promote alumni and family engagement in a professional manner which serves to increase pride.
• Responsible for collaborating with the Executive Director, Advancement Communications on strategic communications related to alumni and parents.
• Serves as the Office of Alumni and Family Engagement liaison with campus partners outlined above.
• Benchmarks with other schools and presents ideas and strategies to team for discussion and possible implementation. Keeps up with current practices at all times.
• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
• Manages and reports on all budgetary matters to show ROI for the Executive Director.
• Performs other duties as assigned.

Volunteer Management duties include the following:

• Leads and develops volunteer training materials to include documentation for clearly defined roles and responsibilities, as well as a training program for onboarding new volunteers.
• Works with all volunteers to ensure they are Bentley Ambassadors – positively promoting the university and university objectives.
• Develops new family engagement initiatives to include a Parent’s Council to move forward fundraising efforts assisted by the Senior Assistant Director, Alumni & Family Engagement.
• Ensures that all volunteer activities are tracked in our database and reported on to show growth and impact of the program.
• Works with the Senior Assistant Director to develop and execute a plan to engage our students and young alumni to include outreach, programming and education of philanthropy.
• Collaborates with the Executive Director on new initiatives to include but not limited to corporate communities and affinity groups, like the Bentley Mosaic Alumni Council.

Minimum Qualifications

• Bachelor’s Degree
• 8-10 years of alumni engagement and/or development experience, or equivalent transferable experience. Experience in higher education preferable.
• Ability to travel to regions across the country.
• Must hold and maintain a valid, unrestricted United States driver’s license, with an insurable driving history as determined by Bentley’s insurance carrier.
• Strong understanding and experience in developing volunteer opportunities and managing volunteer boards.
• Demonstrated creative planning, organizational, and project management skills; self-motivated and able to set priorities and manage multiple projects and competing deadlines.
• Collaborative and collegial approach to working with teams; ability to work both independently and as part of a team.
• Strong interpersonal skills and attention to detail with demonstrated analytical and strategic thinking capabilities.
• Excellent oral and written communication skills.

Preferred Qualifications

• Demonstrated technical literacy and ability learning, mastering, and communicating about system functionalities with volunteer organization leaders and improving processes for training and support.
• Demonstrated aptitude for learning new systems and ability to manipulate and analyze data to inform department decision-making.
• Experience managing programs independently, making process improvements, and reimagining volunteer training programs and opportunities.

Work Environment

• Typical office setting, with extensive sitting and computer work.
• Ability to travel to meeting and work related events within campus and to external locations; Travel may occur outside normal business hours including weekends and evenings.

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.