Lead Network Engineer

Company:  Plymouth Rock Assurance
Location: Boston
Closing Date: 03/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Plymouth Rock is looking for energetic, driven entry-level candidates to work in their Claims Department. The primary responsibility of this role is to handle property and casualty claims. Working in our downtown Boston location (across the street from South Station), Claims Representatives investigate, evaluate and create a disposition of the first and third party auto property damage claims.

Plymouth Rock offers competitive salaries and top notch benefits including dental and vision insurance as well as a 401k company match. We have a Boston Sports Club in our building and also offer extensive training to start help jumpstart your career.

Job Description

The Sr. Network Engineer will be supporting a Cisco based network infrastructure with 11 office locations in the Northeast with two Data Centers providing connectivity to over 750 physical and virtual servers. We are specifically looking for someone with advanced experience implementing, programming, and troubleshooting network hardware/software including: routers, switches, wireless access points, load balancers, network monitoring, remote access, VPNs, and firewalls. Our current WAN environment incorporates the use of routing protocols OSPF and BGP over Ethernet Private Line (EPL), Dedicated, and Broadband Internet carrier services.

Job Responsibilities:

  1. Maintain a complex wired and wireless network infrastructure supporting distributed business applications as well as E-Commerce, VoIP, and video.
  2. Design, maintain, and manage an enterprise-wide network infrastructure hierarchy.
  3. Develop and document system standards for computer and network devices.
  4. Create and update documentation of the networking environment including inventory of equipment as well as documentation of vendor activities.
  5. Develop implementation plans, test plans, and project timelines for various network projects.
  6. Maintain knowledge of network environment in conjunction with business applications and systems.
  7. Actively monitor LAN/WAN network traffic and capacity maximizing available software reporting tools.
  8. Proactively evaluate network performance and utilization trends.
  9. Troubleshoot and analyze network communication failures and congestion.
  10. Help resolve production problems in a large-scale environment impacted by a network issue.
  11. Escalate network carrier issues as necessary.
  12. Generate vendor quotes for network hardware, software, and support contracts.
  13. Ensure the development and use of an effective preventive maintenance program suitable to meet the operation objective of "99.9% availability".
  14. Respond to all system problems on a 7 by 24 basis and take part in on-call rotation.
  15. Attend seminars and training to maintain proficiency with latest network technologies.
  16. Perform other job-related duties as assigned including helping telephony team with Avaya Communications Manager voice support.

Qualifications

  • BS/MS (CS/EE preferred), Advanced Degree a plus.
  • Demonstrated experience with multiple Cisco network product suites including: ISR routers (4451, 38XX, & 28XX), ASR router 1001; Nexus 9XXX switches and Catalyst switches (65XX, 45XX, 35XX & 29XX); and ASA 55XX firewalls.
  • Familiarity with Cisco Wireless Controllers and Access Points.
  • 5 plus years of design and implementation experience of routing and switching with Cisco hardware/software including L1/L2/L3 design principles.
  • Experience working with OSPF routing protocol.
  • 5 plus years of hands-on networking experience in a mission-critical production environment of 750+ servers using Microsoft Windows and Linux based technologies.
  • Knowledge and understanding of RADIUS Server/Authentication.
  • Experience with Cisco and Juniper firewalls desired, including hardware and software upgrades, migrations, rule additions, NATs, routing, and troubleshooting.
  • Knowledge of load balancing technologies including installation, software upgrades, building VIPs, error handling, and L4 concepts. Experience with Netscaler desired and Radware App Director experience a plus.
  • Design/troubleshooting of spanning tree, routing protocols, IP network address subnetting and NATs.
  • Hands-on experience with enterprise-grade network monitoring systems and knowledge of Solarwinds platform a plus.
  • Experience using WAN technologies, circuit technologies like EPL, T1, and WAN routing protocols such as MPLS and BGP.
  • Ability to perform packet level analysis with network protocol analyzer software tools.
  • Experience using Internet and networking technologies such as DNS, DHCP, SMTP, SNMP, & NTP.
  • Expertise with QoS network prioritization desired.
  • Strong communication skills – oral and written.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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