About the Role - New York Based
IT Administrators form the backbone of day-to-day configuration, administration, and troubleshooting of all Hinge Health’s IT assets. It is a position of high trust requiring administrative access to some of the most sensitive IT systems in the company.
We’ll be giving preference to candidates who have previous experience with vendor relationship management (VRM) or third party risk management (TPRM), and also those with interest in developing this area.
What You'll Accomplish
- Resolve IT requests quickly and professionally via IT Ticketing System and IT Support Slack channel
- Build and manage relationships with the many vendors that support the business
- Become a champion of spreading good security awareness and culture
- Use empathy to build trust and joy with the company at large
- Leverage automation in IT processes to enhance efficiency
- Perform configuration changes quickly with low error rates
- Maintain accurate and well organized IT records
Hinge Health Hybrid Model: New York
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
Basic Qualifications
- 2+ years of experience as an IT Administrator or IT Specialist
- 1+ years of experience working with Jamf
- 1+ years of experience working with Google Workplace Management
- Experience managing hardware running MacOS, Windows, Zoom Rooms software.
Preferred Qualifications
- Excellent Communication Skills: Demonstrates strong verbal and written communication skills, effectively conveying information and ideas to colleagues, executives, and external partners.
- Resourceful Problem-Solving: Demonstrates a proven ability to identify and implement effective solutions to logistical challenges.
- Adaptability and Flexibility: Demonstrates a willingness to learn new tasks and adapt to evolving situations.
- Strong Organizational Skills: Possesses excellent organizational skills, with the ability to prioritize and manage multiple tasks efficiently.
- Linux Skills: Demonstrates a comfort level with Linux in a corporate environment, specifically Ubuntu Linux.
Compensation
This position will have an annual salary, plus equity and benefits. The annual salary range for this position is $84,000 - $126,000.
About Hinge Health
Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries.
What You'll Love About Us
- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development.
Diversity and Inclusion
We’re committed to building diverse teams that reflect the communities we serve. Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
#J-18808-Ljbffr