Shift Leader

Shift Leader

Summary:

1. Support a respectful team environment
2. Communicate shift priorities, goals and results with team members
3. Support the training of crew members as requested
4. Provide coaching and feedback to crew members

Operational Excellence:

1. Create and maintain a guest first culture in the restaurant
2. Resolve guest issues
3. Ensure Brand standards, recipes, and systems are executed
4. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

1. Drive sales goals and results
2. Execute restaurant standards and marketing initiatives
3. Ensure all products are prepared according to Brand standards

Skills/Qualifications:

1. Restaurant, retail, or supervisory experience
2. Math and writing skills
3. Basic computer skills
4. At least 18 years of age (where applicable)
5. High School diploma or equivalent, preferred