POSITION SUMMARY:
The Billing Representative processes all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. The Representative ensures the accuracy of patient records, and compliance with State and Federal Regulations. The Representative verifies patient insurance, collects deductibles, and arranges payment plans. This position assists patients with questions regarding bills, insurance, and alternative payment plans
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS:
EDUCATION: High school diploma or equivalent required.
LICENSE/CERTIFICATION: None
EXPERIENCE: 1 year prior experience in hospital billing office or billing, insurance, or other related healthcare field. Must have some computer skills and have working knowledge of medical terminology.