Territory Sales Manager - Southern New England (Southern Massachusetts, Connecticut, Rhode Island)

The Territory Sales Manager position is responsible for presenting company products and services to potential clients within a specific market or geography. Retain current business, convert new customers, and identify future opportunities for continuous market share growth. The Territory Sales Manager will work closely with the Territory Account Manager to maintain existing customer relationships in efforts to maintain their partnership with NOVO.

Territory: Southern New England (Connecticut, Rhode Island, Southern Massachusetts, including Cape Cod)

About the Company

Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.

Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch every day positively.

Essential Responsibilities

1. Works alongside the Territory Account Manager to meet and exceed customer satisfaction for sales targets; achieving maximum sales in assigned sales territories.
2. Develops existing and new sales approaches to grow and develop sales accounts to increase sales within their territory alongside the Territory Account Manager and Inside Account Manager.
3. Follows established company procedures for placing customer orders and adhering to pricing guidelines; recommends changes when necessary to achieve overall company goals.
4. Informs purchasing department of large upcoming sales and/or out-of-stock concerns in a timely manner and works to resolve customers’ concerns in a timely and amicable manner.
5. Attains monthly budgeted sales goals and capability to project customer sales and gross margins.
6. Reports any necessary market intelligence on pricing and/or customer needs/special requests.
7. Develops effective and collaborative working relationships with other Company Departments, Vendors, and Customers.
8. Ability to properly process credits/returns, following up on any not fully shipped product, working to collect any overdue receivables.
9. Ensures all necessary paperwork is complete and company directed processes are accurately adhered to.
10. Actively attends and participates in sales meetings, product and service training, seminars, and trade shows; joining lumber/building material associations as needed.
11. Perform other duties as assigned.

Basic Qualifications (Required)

1. Previous sales experience with increasing revenue through current customers and developing a new customer base.
2. Execution of Confidentiality & Non-Competition Agreement.
3. Valid un-restricted (other than for vision correction) driver's license with a proven good driving record.
4. Capacity to communicate efficiently with all levels of employees, management, customers, and vendors both verbally and in written form.
5. Demonstrable ability to multi-task with speed and accuracy while prioritizing tasks. Ability to operate effectively within established budgetary constraints.

Benefits of Working with Us

1. Competitive compensation – Salary + Variable
2. Company Car
3. Company laptop and cell phone reimbursement
4. Health benefits at day one – medical, dental, vision, life.
5. 401k + match
6. Paid vacation time
7. Safety focused workplace

Preferred Qualifications

1. Bachelor's degree in the related field is preferred
2. Effective English and Spanish communication skills, both oral and written, preferred

Travel Requirements

1. Regular local travel within assigned territory.
2. May require overnight travel.

Physical Requirements

An employee must meet the physical demands described here to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. In addition, the employee frequently is required to stand; walk; use hand to finger, handle or feel; reach with hands and arms; and lifting.

Why Work with Us?

We have a dynamic culture with our team members who are encouraged to contribute, change, grow, and get rewarded accordingly. So if you're passionate about contributing to a great team, we would love to hear from you!

For more information, please visit our website at:

NOVO Building Products is an Equal Employment Opportunity employer M/F/D/V