TE60P3 Technology Analyst

The Technology Analyst will...

1. Learn the applications that support journal and book production operations, including content management, content markup and composition, and publishing workflow-related applications and technologies; provide application expertise when troubleshooting defects and understanding newly desired capabilities.
2. Support the Scrum Master and product owner with backlog grooming, sprint planning, sprint reviews, facilitating stand ups, and retrospectives; participate in or lead any of these Agile ceremonies.
3. Collaborate with technical architects and software engineers to ensure alignment on technical design and a detailed understanding of the technical requirements.
4. Manage technical specifications, using Jira to capture requirements details, acceptance criteria, and all necessary information for technical requirements.
5. Collaborate with software and QA engineers to ensure unit tests are understood and thoroughly completed; collaborate with the Agile team and/or business users to support the creation of test plans and execution of UAT and regression testing; ensure test scripts and results are thoroughly captured and set up in Jira (using the Zephyr plug in).
6. Collaborate with technology staff/vendors around the globe, including with team members in India.
7. Create/ensure appropriate documentation and knowledge capture for applications and technologies.
8. Lead assessment and provisioning of technology solutions, services, and vendors.
9. Create/maintain technology roadmaps, partnering with product owners, technology leadership, and business leaders to capture and manage portfolio initiatives.

Communication and collaboration skills:

• Excellent oral and written communication skills, with the ability to convey complex technical issues in an easy-to-understand format.
• Excellent collaboration and facilitation skills with internal clients, users, and overseas colleagues.
• Facilitate global teams meeting with collaboration tools such as Microsoft Teams.
• Experience with desktop office and team productivity software is required (e.g., JIRA, Confluence, MS Project, Microsoft Word, Excel, Visio, PowerPoint).

Required organization skills:

• Ability to complete multiple tasks within set deadlines.
• Excellent organizational, work management and analytical skills.

OH-based: This role is based in our Columbus, OH office. A reasonable rate of compensation for this position is between 95,000 & 129,000 per year.

ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.

Qualifications

Behaviors

Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well.

Education

Bachelor of Science of Computer Information Science (preferred).

Experience

2 years: Preferred experience:
Certifications in business or technical analysis, project management, or equivalent.
Knowledge and experience of scholarly journal and book publishing, especially with knowledge and experience of content management, content markup and composition, and publishing workflow-related processes and technologies.
Experience with Scaled Agile Framework (SAFe).
Experience with Linux/scripting, XML, and SQL (preferred).
5 years: Required software development experience.
Experience with the software development lifecycle.
Experience with Agile methodology, including sprints and Kanban.
Experience with software testing and quality assurance practices.
Experience with software development testing, QA, and regression testing; writing test cases; creating and staging test content; carrying out tests (required).
5 years: Professional experience: minimum 5 years' experience as a Technology Analyst, Business Analyst, or similar role (such as a Project Manager, Business Analyst, or Portfolio Manager) (required).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant...