About TEGNA
TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 64 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA's OTT advertising service. For more information, visit
As a key member of the TEGNA Stream Center manager team, the Head of Technology and Operations is a leadership position responsible for process development, documentation, and support for TEGNA's Spoke-Hub server and workstation platform. Managing a team of four IT and Engineering specialists and working with Operational team members, key vendors, and local TEGNA Engineering teams, this position will recommend, architect, and implement toolsets and services to ensure the health, security and optimal performance of the entire TEGNA Stream Center (Charlotte Hub). This includes the TEGNA Hub Data Centers, on premise infrastructure, as well as Spoke infrastructure.
This position will be responsible for documenting changes and managing capital upgrades to ensure technology is deployed and maintained with minimal impact to the Hub business center. This position will work effectively with other IT teams, corporate departments, business units, consultants and service providers to ensure smooth operation of TEGNA's Broadcast platforms within the Charlotte Hub environment. Candidate will be responsible for developing and implementing solutions to enhance the TSC viability including, but not limited to, patch application, Crispin Mapper rule changes, PRTG implementation, IP hardware upgrades. Candidate should also have familiarity with multicast environments, video routers, PTA servers, automation, and server patching.
Responsibilities:
- Proactively ensure that TEGNA maintains a healthy and secure server and workstation environment.
- Manage and execute special projects.
- Coach, mentor, and manage IT and Engineering staff.
- Resolve problems and document resolutions.
- Architect and implement toolsets and build workflows to drive automation.
- React to changes positively, handle other essential tasks as assigned, and productively challenge the status quo as appropriate.
- Provide on-call and afterhours support through an on-call rotation.
Requirements:
- College degree or higher (combination of education and relevant experience may be substituted).
- 5+ years technology experience, including at least 2 years of demonstrated experience with server and automation orchestration, technical management, and IP monitoring.
- Demonstrated strong leadership skills with a focus on coaching, mentoring, and managing a technical team.
- Experience with automation such as Crispin.
- Knowledge of broadcast software applications such as Crispin, Harmonic, and Evertz.
- Scripting languages including PowerShell.
- Ability to prioritize multiple complex tasks/projects and follow through to completion independently or as part of a team.
- As a member of a service organization, ability to effectively communicate technical topics to various levels of internal customers and outside business partners. Interact with customers with empathy and in a mature and pleasant manner.
- Must be able to work onsite at our Charlotte, NC facility with flexibility to support a 24x7x365 operation.