Human Resource Partner, Holy Cross

Employment Type:

Shift:

Description:

Human Resource Partner, Holy Cross

Holy Cross Rehabilitation and Wellness in South Bend, IN believes in holistic, people-centered healthcare.

The HR Partner, Colleague Relations is an experienced and trusted partner who provides guidance and colleague relations subject matter expertise to assigned leadership, managers, and colleagues in promoting and fostering a fair, positive, and collaborative working environment. In collaboration with local management, HR Business Partners (HRBPs), and regional Colleague and Labor Relations Center of Expertise (COE) leadership, the Senior HR Partner, Colleague Relations contributes to the development, implementation, and management of colleague relations strategies, philosophies, processes, and programs.

The HR Partner, Colleague Relations regularly interacts and consults with local management and regional Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints. The Senior HR Partner, Colleague Relations adds value to the organization by providing expert colleague relations guidance and solutions with a focus on enabling the achievement of Trinity Health Senior Communities Strategic Aims to realize a person-centered, mission-focused colleague culture.

Provides specialized expertise and consultation in the planning, defining, and application of colleague relations policies, processes, programs and initiatives and to monitor the impact and effectiveness of the Colleague and Labor Relations COE to promote and foster a fair, positive, and collaborative working environment.

Provides colleague relations specific expertise to coach and counsel local management through the resolution of complex and high risk colleague relations matters, including but not limited to counseling and coaching colleagues on performance and/or disciplinary issues, investigating and responding to formal internal and/or external sourced colleague complaints, handling and responding to formal colleague complaints through the problem resolution process, and managing and resolving other fitness for duty, diversion and/or reasonable accommodation matters.

Works collaboratively with regional directors, HRBPs, local management, and HR leadership to effectively identify, manage, and mitigate organizational risk, by ensuring HR compliance and consistency in the administration and delivery of colleague relations services; readily partners with key internal and external customers such as Risk Management, Legal Services, Integrity and Compliance, and other state and local regulatory bodies and organizations.

Objectively and expertly resolves high-risk and sensitive colleague relations matters within the Just Culture framework, developing and supporting strategy development and completion of large, complex investigations, data collection and corroboration of facts, and recommendations for resolution within their assigned location; ensures consistent application of policies and procedures.

In partnership with key internal customers, co-develops and manages protocols for monitoring, reporting, and addressing diversion and fitness for duty for colleagues, physicians and contract staff (including impairment for cause testing and physical capacity evaluation), while ensuring compliance and developing remediation plans as needed.

When required and necessary, conducts specific colleague relations training, such as Just Culture and other employment law focused trainings.

MINIMUM QUALIFICATIONS

Must possess knowledge of state and federal laws, regulations and requirements related to HR and colleague relations, colleague dispute resolution, and fostering a positive colleague working environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.

Proven customer-service orientation. Ability to know, understand, and anticipate customer requirements and exercise judgment in meeting reasonable expectations.

Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague engagement, professional development and personal growth within the team.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.