Family Support Manager for Southwest Florida – Collier County

Family Support Manager for Southwest Florida – Collier County

• May 30, 2024

OVERVIEW

The Better Together team seeks a Family Support Manager to manage and directly support families in crisis through our Better Families Program in Collier, Lee, Hendry, Glades, Charlotte, Sarasota, Manatee, and DeSoto counties. He or she will direct all aspects of family support needs including evaluating the situation, matching families to approved volunteer host families, facilitating intakes, developing life goals and plans, and working with and advising host and/or mentor families to achieve successful reunification.

An ideal candidate will have a Human Service-related degree and a Masters in Social Work or equivalent experience working with vulnerable children and families. They should feel called to help children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated skills in leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community. He or she will be a self-starter who is comfortable working remotely with minimal supervision, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged.

ROLES AND RESPONSIBILITIES

The Family Support Manager is responsible for making decisions and taking actions appropriate to ensure that every child has a permanent home that provides physical and emotional safety. To ensure this occurs, the Family Support Manager position has three main areas of focus:

• Assessment and Evaluation
• Matching and Support Plan Development
• Mentoring and Coaching

Assessment and Evaluation

• Assess the needs and strengths of the parents, children, and volunteer families in order to make recommendations regarding the temporary and permanent placement of at-risk children.
• Reach agreement with volunteer families on their strengths and interests in mentoring families seeking support, including hosting at-risk children.
• Evaluate the needs for behavior changes and services required by families seeking support and make recommendations and take actions based on your independent assessment of the situation.

Matching and Support Plan Development

• Collaborate with other BT Regional Staff to match volunteer support families with families seeking support.
• Develop an individualized Support Plan based on your assessment of the characteristics, strengths, and needs of both the volunteer helper families and help-seeking families.
• Take appropriate actions to reach consensus with both families regarding the Support Plan and the general path forward for all parties.

Mentoring and Coaching

• Provide ongoing mentorship and coaching to both volunteer and support-seeking families to ensure successful implementation of the Support Plan.
• Offer guidance, resources, and support to facilitate positive interactions and progress towards agreed-upon goals.
• Promote the development of social and personal competence.

REQUIREMENTS & QUALIFICATIONS

• Bachelor’s or master’s degree in social work or related fields preferred.
• Bachelor’s degree in a human services related field, such as:
• Bachelor of Social Work (BSW)
• Bachelor of Science in Human Services (BSHS)
• Bachelor of Arts in Psychology
• Bachelor of Arts in Counseling
• Bachelor of Science in Public Health
• Bachelor of Arts in Sociology with a focus on Human Services
• Bachelor of Science in Community Health
• Bachelor of Arts in Nonprofit Management
• Bachelor of Science in Family Studies
• Bachelor of Science in Rehabilitation Services
• Certification preferred: Child Welfare Certification from the Florida Certification Board.
• Valid Driver License; and
• Must possess an operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage.
• This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
• Match Better Together’s core values.
• Technological requirements: Salesforce, Zapier, WordPress and Basecamp.

TIMING, LOCATION AND COMPENSATION

Better Together seeks to fill this position as soon as possible. The job is full-time and will require some work in the evenings and on weekends. In addition, Family Support Managers participate in our on-call schedule rotation. Better Together is headquartered in Naples, Florida. The person filling this role must live in Collier County and have the ability to travel throughout the region, which includes Collier, Lee, Hendry, Glades, Charlotte, Sarasota, Manatee, and DeSoto counties.

A majority of your work time in this role will be spent in the community, helping families. Individuals in this role must be comfortable functioning and making decisions in crisis situations. This can involve personally helping individuals relocate to safe spaces and transporting to a safe space. Additionally, individuals in this role will be expected to attend weekly in-person team meetings and discuss the status of their cases with the team. There also will be quarterly in-person team meetings during which goals will be set and you will be expected to make suggestions on how to seize new opportunities.

Compensation:

• Relocation stipend eligibility

Better Together offers a competitive salary and benefits package, which includes a health benefit and generous paid leave plan. Please email a cover letter and resume to

Our team is dedicated to helping people help themselves. We empower them to find employment and provide a loving, safe and supportive foundation for their children.