Web Content Administrator (2024-0125)

Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Web Content Administrator to join our Mission Technology Division working in Bethesda, MD.

Job Description:

• Provide dedicated content support to existing internal and external websites.
• Maintain websites of varying platforms and content management systems.
• Work with senior leaders to craft language used to inform the workforce and the public.
• Work independently with clients and receive taskings through several points of contact.
• Provide demonstrations of completed work to the customer.
• Provide documentation and assist program management with deliverable tracking.
• Provide managing/performing website editorial activities including gathering and researching information that enhances the value of the site.
• Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.
• Collaborate with development teams to discuss, analyze, or resolve usability issues.
• Develop web site performance metrics.
• Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
• Recommend web site improvements and developing budgets to support recommendations.
• Develop or document style guidelines for web site content.

Required Qualifications:

• Bachelor’s degree.
• 5+ years’ experience in the workforce.
• Experience using at least one content management system (i.e. WordPress, Joomla, Drupal, SharePoint, Confluence).
• Basic understanding of HTML, CSS, and JavaScript.
• Experience working in Agile environments.
• Ability to break large tasks down into smaller, more manageable pieces.

Desired Qualifications:

• Master’s degree.
• Experience designing wireframes and/or full mockups.
• Experience with building the infrastructure for serving the front-end app and assets.
• Experience working with the US Web Design System and Material Design patterns and principals.
• In-depth knowledge of validation by government information assurance and cyber security standards and practices through formal verification methods.
• Strong knowledge of CI/CD Pipelines.
• Familiarity with REST design principles.
• Ability to create self-contained, reusable, and testable code.
• Experience integrating front-end content with REST or HTTP APIs.
• Extensive experience with Git source code management system.

Candidates must possess a current TS/SCI security clearance w/Polygraph.