Office Managers play a critical role in the successful day-to-day operations of our restaurants by performing administrative functions in the domains of Finance & Accounting, Payroll, and Human Resources. The Office Manager’s responsibilities include processing Human Resources paperwork such as new hire, disciplinary and termination forms; tracking and processing invoices for the Finance & Accounting team; and the timely reconciliation of tips, payroll information, time entries, and other financials. The role requires a high level of integrity, exceptional organization strategies, and a strong attention to detail. The ideal candidate has at least 2 years of administrative experience in a high-volume setting and a passion for the hospitality industry.
General Functions + Responsibilities
- Collect, code, enter, and submit approved invoices for Food, Beverage, Repair & Maintenance and other vendors; ensure collection of Certificates of Insurance and other documents required of vendors; review, maintain and execute service contract agreements.
- Perform daily reconciliation of time entries, tip sheets, and event financials; perform daily safe audits, make deposits, and get change as needed.
- Assist with weekly financial reporting duties including food delivery platform reconciliation, sales reports, refund tracking sheet, safe counts, cash drops, debit card reconciliation, etc.
- Review new hire, disciplinary, termination forms, incident reports, First Reports of Incidents for completeness and accuracy and submit to the Human Resources department.
- Assist with new hire introductions, facility tours, safety orientations, Toast and scheduling platform access, harassment training, Food Handlers/Basset certificates, and other onboarding activities.
- Apply for state and local licenses and permits (Liquor, Public Place of Amusement, Tavern, Sidewalk Café, Sign, Extended Patio, Public Way use, Loading Zone, etc.).
- Manage the phone and voicemail system; act as the first point of contact for answering the phone while in the building; retrieve messages and pass them onto the appropriate departments and respond when applicable.
- Maintain office and storage cleanliness, organization, and security.
- Update Food and Beverage Training Manuals as needed; update and prepare allergy menus and cheat sheets for servers; audit menu inventory on Monday and Thursday and print accordingly; assist with additional menu printing as needed.
- Additional duties as assigned within the scope of the role.
Requirements
- At least 2 years of professional administrative experience or equivalent experience.
- Bachelor’s degree preferred.
- Supervisory cash handling experience required.
- Hospitality experience preferred.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and OpenTable.
- Excellent communication, customer service, and organization skills.
- Dependable and responsible with a strong attention to detail.
- Works with a sense of urgency and able to balance multiple projects simultaneously.
Why You’ll Love It Here
- BCBS Medical
- BCBS Dental
- EyeMed Vision
- Commuter Benefits
- Company-paid Short-term Disability Insurance
- Company-paid Life and AD&D Insurance
- Company-paid Employee Assistance Program
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- 401K + Match
- Monthly Food & Beverage Program and Discount
Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
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