Parts Manager

The Parts Manager is responsible for running a profitable and efficient parts department. He/she will accomplish objectives through the use of proper purchasing procedures, inventory control, security, and cost control. The Parts Manager typically works under limited supervision and expected to work as long as necessary to complete his/her responsibilities.
Responsibilities:

• Streamlines and oversees the entire purchasing/Purchase Order/invoicing process.
• Establishes written procedures for all aspects of parts / purchasing department.
• Establishes national accounts to leverage buying power.
• Monitors established accounts and ensures the best pricing available.
• Ensures a timely turnaround of parts needed for internal jobs.
• Forecasts goals and objectives for the department and strives to meet them.
• Prepares and administers an annual operating budget for the parts department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the guidelines.
• Handles billing / pricing discrepancies with vendors.
• Monitors and adjusts inventory to minimize obsolescence.
• Sets and monitors proper inventory and re-order levels per branch to ensure the proper parts are in stock to accommodate equipment population per branch.
• Availability outside of normal working hours to answer phone calls and emails.
• Performs other duties as assigned.

• Must be proficient with basic computer skills.
• Must be proficient with Microsoft Word and Excel.
• Must have proficient oral and written communication skills.
• Possess a minimum of a high school diploma or equivalent.
• Must be able to pass a drug test, background check, and fit for duty test.