Job Summary
We are seeking an experienced and motivated individual for the position of Customer Program Management Consultant to join our dynamic team. This is an exciting opportunity for a candidate who is interested in taking the next step in their career and eager to take on new challenges and drive growth within our organization.
Minimum Requirements
- Minimum of 8 years of progressive experience in customer program development, operations, and/or supply chain management.
- Proven experience with financial principles and P&L management, including pricing strategies.
- Customer-facing background with a demonstrated ability to build and maintain relationships with key clients.
- Excellent communication and interpersonal skills, with the ability to effectively present complex information to both internal and external stakeholders.
- Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
- Proficiency in relevant software and tools, including CRM systems and data analytics platforms.
- Bachelor's degree in Business Administration, Marketing, or related field.
Responsibilities
- This role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services as well as the ongoing management of the account.
- Collaborate with cross-functional teams to identify and capitalize on growth opportunities within our customer base.
- Utilize a growth mindset to identify innovative strategies and solutions that enhance customer relationships and drive business expansion.
- Demonstrate a solid understanding of financial principles, including experience with P&L management and pricing strategies to drive profitability.
- Leverage expertise in supply chain management to streamline processes, improve operational efficiency, and ensure timely delivery of products and services.
- Serve as a customer-facing liaison, building strong relationships with key clients and acting as their advocate within the organization.
- Utilize previous experience and insights from customer-facing roles to gather and translate customer requirements into actionable strategies.
- Monitor industry trends and competitor activities to stay ahead of market developments and identify potential opportunities for growth.
Salary Range: $99k-154k Annually
If you are a forward-thinking professional with a passion for driving customer-centric growth and possess the qualifications mentioned above, we invite you to apply for the position of Customer Program Management Consultant.
Join us in shaping the future of our organization and making a meaningful impact on our customers' experiences.
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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