MIAMI SEASONAL STORE SUPERVISOR
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces to explore personal expression as a means to an improved state of mind. Its seasonal stores, including locations in New York City, Aspen, Miami, East Hampton, and Tokyo, are designed to reflect their site while sharing the brand’s DNA. The brand produces a selection of evergreen classic styles, seasonally available collections, and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine.
About the job
We are looking to hire a full-time, seasonal Retail Store Supervisor for Madhappy in Miami, FL.
In this position, you will be responsible for leading Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to the store manager.
This role will be expected to work at our location opening in Miami, FL, anticipated to be open from November 2024 to March 2025.
Responsibilities
- Oversee and participate in all aspects of retail operations for this store, including inventory management, scheduling, staffing, cleanliness, preparations, and more.
- Learn and develop a true understanding of the Madhappy brand and customer base.
- Work with the store manager and HQ to bring the vision to life.
- Help recruit and lead the location staff.
- Work with your team to report on results and find new efficiencies.
- Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets.
About you
Qualifications
- 2+ years of previous retail management or supervisor experience
- Familiarity with Shopify preferred
- Must have open availability for the term of the pop-up
- Proven comfort in fast-paced environments
Characteristics
- Excellent leadership skills with the ability to train and lead others while holding them accountable for results
- Strong communication skills, including the ability to work cross-functionally with all levels and teams
- Solutions-oriented
- Business-minded and analytical
- Alignment with our mental health mission
- Passionate about creating a unique and exceptional customer experience
Benefits
- Welcome gift
- Employee discount and early access to products
- $22 - $24/hr
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy.com and @Madhappy .
About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.
About The Madhappy Foundation
The Madhappy Foundation is a non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.
Learn more here .
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