Service Delivery Consultant II - Regulatory Global Human Resources page is loaded
Service Delivery Consultant II - Regulatory Global Human Resources
Apply locations Charlotte Atlanta Plano Jacksonville Phoenix time type Full time posted on Posted 18 Days Ago job requisition id 24041083Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for managing the delivery and execution of Global Human Resources (GHR) products and programs, which may include Payroll, Benefits, Compensation, Learning and Development (LD), Retirement, Shared Services or Staffing. Key responsibilities include partnering with the HR program design functions to recommend solutions and requirements for new programs. Job expectations include understanding the programs/products, operational requirements, end-to-end processes, and oversight necessary to deliver HR programs successfully and effectively.
The Regulatory GHR Service Delivery Consultant II drives activities related to GHR regulatory responses and governance. The successful candidate must be able to work across the team and key stakeholders to understand requests across the enterprise, proactively manage multiple regulatory submissions and requests, be able to operate in the gray, and be able to get executive sign off for all requests. This position demands attention to detail, while working in a fast-paced environment.
Responsibilities:
Evaluate exam requests, engage partners to gain clarification, in order to provide clear and concise response
Ability to write concise responses that allow recipients to succinctly understand complex processes or concepts.
Utilize project management skills to coordinate with GHR Partners across the enterprise and ensure completion of multiple regulatory exams and requests.
Build repositories and reporting to track regulatory requests and submissions.
Establish and maintain collaborative partnerships and provide support while driving deadlines and completion of requests.
Performs complex analytics, consulting, and process design tasks to support the successful delivery of Global Human Resources (GHR) products and programs
Evaluates existing processes, technologies, and routines to drive process improvements
Implements controls to mitigate and manage compliance and operational risk
Manages a variety of routine to complex operational and strategic activities to ensure programs are executed accurately and effectively, while coaching and developing team members
Partners with HR program functions on an ongoing basis to ensure processes meet design requirements
Supports larger, complex initiatives by identifying solutions that meet business needs and priorities
Required Qualifications:
Ability to work across variety of key stakeholders
Proven analytical and data management skills
Strong attention to detail; exercise quality control over own work
Deep intellectual curiosity and ability to thoughtfully manage ambiguity
High level of interpersonal skills and integrity
Able to leverage resources to gather, present, and communicate data and develop solutions
Able to distill large volume of information into a compelling and concise business “story”
Proven ability to manage multiple projects and priorities independently
Ability to handle confidential and proprietary information with discretion, and balance risk and reward with a strong focus on compliance
Must be able to demonstrate proficiency with Excel, PowerPoint, and Word
Desired Qualifications:
Understanding of Bank of America business and structure
Prior experience with Human Resources, Compliance, Risk or Audit
Awareness of regulatory environment
Experience with regulatory inquiries / responses
Skills:
Analytical Thinking
Critical Thinking
Decision Making
Payroll Management
Process Management
Business Operations Management
Influence
Problem Solving
Quality Assurance
Strategic Thinking
Executive Presence
Shift:
1st shift (United States of America)Hours Per Week:
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locations Charlotte time type Full time posted on Posted 12 Days AgoBank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
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