FINANCIAL ACCESS SPECIALIST 1

FINANCIAL ACCESS SPECIALIST 1

Req #: 223053
Department: UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING
Job Location: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest
Posting Date: 07/31/2023
Closing Info: Open Until Filled
Salary: $20.59 - $29.44 per hour
Union Position: Yes
Shift: Alternate Work Shift
Benefits: As an employee you will enjoy generous benefits and work/life programs.

WORK SCHEDULE

Part-time, Variable Shift, Temporary/Hourly Appointment

Onsite position. May include assignments at Harborview Medical Center (HMC) and/or the University of Washington Medical Center Montlake Campus (UWMC-ML) and University of Washington Medical Center Northwest Campus (UWMC-NW)

POSITION HIGHLIGHTS

Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers

Be a part of a team dedicated to supporting UW Medicine where Patients Are First

Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages.

DEPARTMENT DESCRIPTION

The UW Medicine Insurance Eligibility and Counseling Services Department (IECS) functions in assisting patients to apply for appropriate funding/insurance; obtaining and verifying the insurance coverage and benefits for facility and professional services, which may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also with application and verifying L&I, Crime Victims and other coverages.

Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

PRIMARY JOB RESPONSIBILITIES

Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services

Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators

Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG

Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization

Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients

Collect payments and process using cash drawer in EPIC

Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature.

REQUIRED QUALIFICATIONS

High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience.
DESIRED SKILLS

Experience in working with UW Medicine billing practices and resolving billing inquiries. Experience working in assessing Medicaid, Affordable Healthcare, Medicare Part D program eligibility. Knowledge of UW Medicine's patient care systems and medical terminology. Excellent customer service skills.
PREFERABLE CERTIFICATION

Certified In Person Assistant (IPA)
CONDITIONS OF EMPLOYMENT

If hired obtaining Certified In Person Assister (IPA) will be required. Duties to be stationed and performed within UW Medicine site locations.

ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

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