Implementation Engineer Telecommunications Engineer

Implementation Engineer Telecommunications Engineer

Contract

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs while still requiring the best talent for the job.

The Telecommunications Engineer must have an associate's degree or equivalent work experience.

The Telecommunications Engineer needs:

• 1 to 3 years of data center experience
• Ability to quickly and efficiently address customer needs by providing solutions to customer issues or escalating to another support group when necessary.
• Must be able to communicate clearly and succinctly to our customers regarding issues.
• Highly responsible, self-motivated, and able to work with minimal supervision
• Excellent organizational and follow-up skills.
• Strong communicator with the ability to build relationships at all levels of an organization.
• Ability to lift and move 50 to 75 lb objects.

The Telecommunications Engineer duties are:

• Rack, stack, cable, and label new hardware.
• Extend circuits (fiber, copper, coax) from demarc drop points to the hardware in question.
• Provide remote hands for break/fix activities.
• Work with the power provisioning team to select server install locations based on power and connectivity needs of the new hardware.
• Wipe/degauss turned down/canceled hardware as appropriate (maintain drive wipe logs, degauss logs, and note degaussed drives for HIPAA compliance).
• Vet access requests for vendor maintenance and escort vendor technicians to work on hardware as appropriate.
• Maintain records of replenishable supplies (CAT-6 cabling, fiber cabling, machine labeling materials, etc.) and work with procurement to obtain supplies as needed.
• Assist the Backups group with weekly tape rotation.
• Replenish tape library with new scratch and cleaning tapes and load media as requested for restores.
• Perform logical and physical audits of servers, ports, and connections when requested.
• Participate in conference calls during an outage.
• Provide 24x7x365 coverage in the datacenter, email, hotline, and vendor escorts.