Director of Food & Beverage Operations 1358649

Location: Science Museum of Minnesota

Salary: 90,000 - 100,000

Other Forms of Compensation: Bonus Eligible

Pay Grade: 14

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Director of Operations is responsible for leading our team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities

1. Proactively coaching and motivating team members to deliver their best
2. Identifying opportunities and driving continual improvement in our location operations
3. Building a strong partnership with locations partners
4. Working with regional and Home Office leadership to drive innovation and best practices at the location
5. Delivering against our financial goals and budgets
6. Coaching the operations management team
7. Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
8. Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
9. Reviewing financial reports and developing action plans to best achieve business goals
10. Leading the continual development of the location’s food story and guest experience
11. Completing team member performance reviews including career development planning and compensation reviews
12. Responding to emails, phone calls and any associated administrative work corresponding with role responsibilities
13. Reviewing and processing any expense reports submitted by team members in Concur
14. Interviewing applicants interested in roles requiring hiring consideration and approval
15. Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
16. Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
17. Coaching team members for optimal performance and engagement
18. Conducting manager meetings to engage, inform and build alignment
19. Conducting event walks interacting with team members, guests, partners and VIPs
20. Identifying and planning for management support needs when the business will exceed the location’s current resources
21. Managing team recognition program 'Levy Legends' by leadership promotion and participation
22. Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
23. Completing corrective action, where necessary, to hold team members accountable and improve future performance
24. Personally lead the coaching and mentoring of future talent within the location - developing the next generation of leaders
25. Closing/Signoff Payroll on a bi-weekly basis for team members
26. Ensuring all financial reporting is completed in a timely and accurate manner
27. Driving shrinkage prevention efforts to minimize financial risk to the business
28. Leading continual operational improvement planning
29. Participating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goals
30. Planning budget and P&L management to support optimal financial achievement
31. Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
32. Acting as the figurehead at the location for Levy’s Work of Change initiative - build a diverse and inclusive team who represent the community the location serves
33. Other duties as assigned

Job Requirements

1. 5+ leadership experience in Hospitality or Retail
2. Bachelor’s Degree in Hospitality Management is preferred
3. High level of computer literacy
4. Understanding of financial concepts
5. Passion for hospitality, food, and retail
6. Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Req ID:1358649

Levy Sector

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JENNIFER COOPER

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