Field Service Engineer II - San Francisco Bay Area in San Jose, California
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
The Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in San Francisco, CA.
You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
- Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
The essential requirements of the job include:
- Associate degree with 3+ years of technical experience OR 5+ years of equivalent technical work experience OR Bachelor’s Degree in Science or related field OR Equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis).
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel – up to 90%, including frequent overnights - Territory includes Bay Area, Oregon, Washington, Alaska, Hawaii, Idaho, Montana.
- Must have a valid driver’s license with an acceptable driving record.
- Ability to lift, move or carry equipment up to 50 lb.
It would be a plus if you also possess previous experience in:
- Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
- Field Service Engineering and/or Networking/IT system upgrades.
- A lab or hospital environment.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
The salary range for this role is $36.00 - $40.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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