Join Our Team as a Business Office Associate! Make a Difference at the Y!
Are you passionate about community, youth development, and healthy living? The Y, a leading non-profit, is looking for a Business Office Associate to support the administrative side of our programs. In this role, you’ll be crucial in awarding scholarships, billing and collections, managing member and participant accounts, and processing program registrations.
Why You’ll Love Working Here:
Impactful Work: Ensure fun and important programs like child care, summer camp, and swim lessons operate smoothly and efficiently.
Professional Growth: Enjoy opportunities for learning, development, and career advancement.
Y Perks: Benefit from a free Y membership and discounts on programs and camps. Health Coverage: Medical, dental, and vision insurance, plus HRA funded by the Y
Support: Employee assistance, short and long-term disability, and retirement plans
Loan Forgiveness: Public Service Loan Forgiveness
Time Off: 6 paid holidays, 2 floating holidays, and 4 weeks of Paid Time Off in the first year
Community Building: Be part of a thriving community that promotes inclusivity and diversity, fostering a supportive and cohesive environment.
Engaging Environment: Join a fun, collaborative team that values your contributions and ideas.
What You’ll Do:
Billing and Collections: Manage billing and collections for Y programs and memberships through phone calls, emails, and letters.
Foster Equal Access: Process scholarship applications and provide discounts to eligible individuals across all Y programming.
Support Families: Connect families with specialists for state subsidy approval, update certificates, and apply financial assistance for childcare.
Collaborate Across Departments: Ensure smooth operations by accurately processing program registrations and maintaining up-to-date rosters.
Database Management: Maintain individual accounts using our organizational database, ensuring precise and current data for all members and program participants.
Create an Inclusive Environment: Deliver exceptional customer experiences and foster an engaging atmosphere for members, participants, and vendors.
Contribute to Growth: Provide administrative support, participate in meetings, and help develop policies to enhance the Y’s impact.
Embrace Core Values: Uphold the Y's Core Values of Caring, Honesty, Respect, and Responsibility in all interactions.
Qualifications:
Education: Associate Degree in Business, Finance, Accounting, or a related field preferred, or equivalent work experience.
Skills: Effective communication and respectful interaction with diverse backgrounds and cultures. Professional attitude when working with state programs, members, participants, and colleagues.
Technical Proficiency: Proficiency in Microsoft Office Suite.
Attitude: Positive, can-do attitude with a passion for strengthening the community.
Work Environment & Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.