Director of Engineering/Facilities

Company:  White Lodging Services, Inc.
Location: Chicago
Closing Date: 02/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Summary:

Functions as the Strategic Business Leader of the hotel’s Engineering department. Position has overall responsibility for building, plant maintenance and protection, grounds landscaping and maintenance, guest and associate satisfaction, as well as the financial performance of the department. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures engineering operations meets the brand’s target, customer needs, ensures associate satisfaction and maximizes the financial performance of the department. As an executive committee member, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates. Ensures long term asset protection and effectively manages capital expenditures to maximize the return on investment to the owner and White Lodging.


Responsibilities:

  1. Know the White Lodging Way for Engineering, housekeeping, and food service operations
  2. Ensure the hotel’s maintenance and upkeep standards meet WL, Brand, and Guest standards
  3. Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
  4. Comply with the latest insurance, local county, state, and federal government codes, laws, and requirements
  5. Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
  6. Have knowledge of property, staff, and services with hours of operation
  7. Carry out all reasonable requests by management
  8. Initiate training of new department associates on equipment and the daily functions of the hotel
  9. Delegate or coordinate shift staff duties
  10. Responsible for identifying and scheduling repairs of all mechanical failures to include repair of appliances, HVAC, electrical or plumbing; follow through on procedures on equipment maintenance where applicable as directed by management
  11. Possess the ability to read and use blueprints, diagrams, operations manuals, and manufacturer’s specifications
  12. Responsible for operating various hand and power tools in a safe manner
  13. Follow safe working practices and conditions within your department
  14. Function as a member of the emergency organization team become an expert on life safety system
  15. Be aware of fire, safety, and protection equipment/hazards
  16. Responsible for completion of preventive maintenance programs on rooms and equipment
  17. Responsible for maintaining key inventories and procedures in coordination with risk management
  18. Maintain positive public relations and a pleasant attitude with all guests and associates
  19. Ensure all potential safety hazards are corrected in a timely fashion
  20. Delegate, supervise, and participate in all preventive and general maintenance programs
  21. Directly responsible for the coordination of the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with Marriott standards
  22. Coordinate and supervise all contracted projects
  23. In the formulation and completion of capital expenditure projects
  24. Controlling operating costs
  25. Preparing annual budgets
  26. Ensure all guests’ complaints are handled with extreme courtesy and promptness
  27. Ensure work assignments are completed with no rework
  28. Ensure work assignments are completed with no supervision
  29. Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards
  30. Maintain a clean and organized work area, and return tools to their proper place
  31. Ensure department training, self-development, and running the department to its fullest potential
  32. Surface issues of concern to General Manager
  33. Work and communicate well with other departments
  34. Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program
  35. Act as a technical liaison to all other departments
  36. Ensure service requests are followed up on and completed as described in White Lodging Way
  37. Review and evaluate utility reports with input on energy conservation
  38. Ensure an adequate supply of spare parts in inventory
  39. Coordinate preventative maintenance system according to SOP’s
  40. Fire alarm / life safety system - to monitor and perform test systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems
  41. Have a working knowledge of fire sprinkler and emergency power systems
  42. Energy conservation - to observe energy and utilities usage in the resort and on the grounds
  43. Look for ways to conserve energy and report any ideas to the Engineering Management
  44. Emergencies - be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency
  45. Act as quickly and responsibly as possible to return the building to its normal operating status
  46. Inform Engineering Management of any such emergencies RDOE, VP
  47. Records - read, log, track, and interpret readings from meters, gauges, and other measuring units; maintain a thorough log of each day’s activities and problems that occur and ensure this information is passed on to other shifts
  48. Complete PMworks tasking and reporting
  49. Maintain the White Lodging Way calendar for success and communicate such and submits copy to RDOE
  50. Respond to work orders and requests and documents all work in the defect log
  51. Participate in a weekly property walk through and complete identified deficiencies within an appropriate time
  52. Complete weekly ENG/General Manager accountability review; submit copy to RDOE
  53. Follow up and communicate on outstanding issues
  54. Implement White Lodging Way for Engineering
  55. Train, motivate, and develop property staff in the White Lodging Way of operating hotels
  56. Communicate effectively with customers, co-workers, and supervisors
  57. Remain flexible and responsive to scheduling needs
  58. Communicate regularly as needed with Regional Director of Engineering
  59. Communicate timely, clearly, and effectively to all stakeholders

Other Information:

SKILLS:

  1. Certified Pool Operator or able to be certified within six months
  2. Licenses or certifications in specific trade a plus (HVACR, EPA)
  3. Demonstrated leadership and management skills in the highest level
  4. Proficient in the use of computers, including: word processing software, spreadsheets, email systems, property management systems, and project management systems
  5. Must be able to read and interpret blueprints, schematics, and project documents
  6. Familiarity with union labor issues where applicable
  7. Knowledge of White Lodging Way for Engineering, housekeeping, and food service operations
  8. Budgeting and cost control
  9. Safety and security standards for White Lodging properties and employees
  10. Facility standards for the operation and maintenance of hospitality buildings and systems
  11. Energy management, conservation, and efficiency
  12. Environmental regulation
  13. Building and maintenance automation
  14. Fire and life safety systems
  15. Standards for workplace safety and risk mitigation for employees and guests
  16. Effective training practice and resources
  17. Capital planning and administration
  18. "Green" operations practices and strategies
  19. Contract processes and standards
  20. Vendor relationship

EDUCATION/EXPERIENCE:

  1. Bachelor’s Degree, preferably in Facilities Management, Engineering, Construction, or Business, or extensive practical work experience in facilities management
  2. At least 5 years of experience in Hospitality Facilities Management
  3. Has held previous positions of Chief Engineer or Director of Engineering in large select or full service property
  4. Experience in leading facilities, construction and renovation projects

FULL TIME BENEFIT OVERVIEW:

  1. Medical, Dental, and Vision
  2. Short- and Long-Term Disability and Life Insurance
  3. Employee Assistance Program (EAP)
  4. 401(k)
  5. Paid Time Off to include Vacation, Holidays, & Sick
  6. Tuition Reimbursement
  7. Complimentary and Discounted Rooms

Location Code: 1023

#J-18808-Ljbffr
Apply Now
An error has occurred. This application may no longer respond until reloaded. Reload 🗙