Front Desk Representative

Front Desk Representative
Capital NYC
Location: San Antonio, TX
Salary: $35,000 - $44,000 per year
Job Description: Capital NYC is seeking a professional and customer-oriented Front Desk Representative to join our team in San Antonio, TX. As the first point of contact for our company, you will be responsible for creating a positive and welcoming experience for all visitors and clients. This role is crucial in maintaining our company's reputation for exceptional customer service.
Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Qualifications:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Benefits:

• Competitive salary ranging from $35,000 to $44,000 per year
• Health, dental, and vision insurance
• Paid time off (PTO)
• Retirement savings plan
• Professional development opportunities
• Supportive and dynamic work environment