College Success Coach (Student Resource Specialist)

College Success Coach (Student Resource Specialist)
Requisition ID
req2310
Department
Office of Dean of Student Success
Campus
CA-Cascade Campus
Employment Type
Academic Prof - Full Time
Best Consideration Date
Apply Immediately! This position will close once sufficient qualified applications have been received
Position Summary
The Future Connect Team at Portland Community College seeks a passionate, student-centered professional to support first-generation and low-income college students. With over 80% of participants identifying as non-white and hailing from local schools, the program emphasizes belonging and guidance as students transition from high school to college.
This bilingual English/Spanish position is primarily on-site at the PCC Rock Creek campus and Cascade Campus, with one day working from home, and includes a 5% salary differential for bilingual skills. As a College Success Coach you will provide academic and career advising, teach required success courses, promote attendance, assist with FAFSA/ORSAA completion, and connect students to community resources.
Candidates with the minimum qualifications are encouraged to apply and join a diverse team dedicated to fostering student success. This role requires at least 80% on-campus work and collaboration with other coaches, advisors, and faculty, reporting directly to the Future Connect Manager.
We encourage all applicants who meet the skills listed in the minimum qualifications section of this posting to apply. In your cover letter, please address the following:

• Your interest in the position
• How your experience meets the minimum qualifications
• Any special/preferred qualifications you meet.

See the classification description for additional information:
Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Managing a caseload of students or clients in support of their educational goals (includes experience building a detailed academic plan and experience connecting clients to appropriate support agencies).
• Building relationships and engaging with students or clients.
• Teaching, curriculum development, orientations, recruitment, or workshops in formal or informal settings.
• Working with at-risk students or clients.
• Collaborating across teams.

Minimum Qualifications
To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

• Master's degree in Education, Psychology, Social Science, Counseling, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis.
• Demonstrated experience working in an educational or social service environment.
• Demonstrated experience working with at-risk and culturally diverse populations.
• Experience working with students or clients in advising and developing goals.
• Experience assessing student needs and coordinating educational and community based services.
• Experience managing caseload and case files.

Preferred Qualifications

• One year academic advising in a college setting.
• Demonstrated experience working with first-generation college students.
• Demonstrated experience and knowledge of local programs working on transitioning students to college
• Knowledge of degree & certificate requirements
• Knowledge of FAFSA (Free Application for Financial Aid) and ORSAA (Oregon Student Aid Application) and the finances of college.
• Bilingual English/Spanish

Position Grade
3
Starting Salary Expectations
$62,753.00 to $64,950.00; based on qualifications, experience, and internal equity.
Position Grade Salary Range
$62,753.00 to $108,812.00
FTE
1
PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.
PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.
Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.
*Please note: Temporary Academic Professional employees are not eligible for Personal Leave Days, Life Insurance, Long-term Disability, or AD&D Insurance.
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 13.33 hours of vacation leave per month (additional vacation hours with years of services)
- 1 day of sick leave per month
- 12 holidays
- 3 additional personal leave days per year
View a complete list of PCC benefits.
Working Conditions and Physical Requirements
Work is typically performed in an office environment. Evening hours are required. Occasional weekend hours may be required.
Physical Requirements
Occasional lifting of marketing materials and display units used for college/high school fairs required. Travel between campuses and various remote sites requires the ability to drive and use of a personal vehicle.
Background Check Required
Yes
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report 2021 (ASR) is now available for viewing on the Department of Public Safety website:

This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College's Clery geography on the Crime Incident Report (CIRTrac™) located on the Department of Public safety's Clery Act compliance webpage. Following entry of a report on CIRTrac™ PCC's Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC's Clery Act policy.