Mailroom Clerk

Job Summary:
The Mailroom Clerk is responsible for managing the company's mail operations, including sorting, metering, and processing both incoming and outgoing mail.
This role also involves providing customer service, ensuring mail security, and performing tasks such as creating shipping labels and handling money orders.

Key Responsibilities:

• Sort, collate, and meter incoming and outgoing mail.
• Weigh mail to determine the appropriate postage.
• Open mail addressed to the office and discard junk mail.
• Record and register important mail, ensuring accuracy in documentation.
• Use fax and scanning machines to manage electronic document transmissions.
• Inspect mail for contraband and ensure compliance with company mail security protocols.
• Time/date stamp all incoming and outgoing mail.
• Assist customers with completing change of address and mail hold forms.
• Handle the sale of postage stamps and manage money orders, including cashing and issuing.

Required Qualifications:

• High school diploma or equivalent education.
• Experience in mailroom operations is a plus but not required.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently and in a timely manner.
• Basic knowledge of mailroom equipment, such as fax machines and postage meters.

Preferred Qualifications:

• Previous customer service experience.
• Familiarity with postal services and mail security procedures.

Education: High School