Facility Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary:

Provide general overall support for IFM services including continuous monitoring of the facility. Work with facility/engineering managers and team to handle routine facility management operations, including: customer/client services, financial management, procurement and supplier coordination, monitoring or issuing purchase orders, and helping to manage bid requests and service/construction contracts. This role is the liaison between JLL services and sectors to the IFM team.

Job Responsibilities:

• Perform all work with a strong customer service or servant heart mentality and presence
• Assist Facility Management Team with tactical planning for the team’s goals and objectives
• Be the primary respondent for all service tickets placed by the client and our own team. Ensure that the tickets are acknowledged and completed within our management agreement’s SLAs
• Manage the work order process from creating, reporting, to closure. Perform site inspections.
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
• Ensure all supply orders are placed in a timely manner
• Manage and maintain small facility management tasks as assigned
• Provide general overall facility management services including continuous monitoring of office/facility
• Act as an interface with client, visitors and guests
• Ensure appropriate follow up with customers
• Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
• Assist with budgetary requests, analysis and reporting
• Assist with researching, analyzing and reporting budget variances
• Coordinate special events in support of client or JLL
• Provide support for meetings and conference room reservations as needed and directed
• May be required to work or be available for support on weekends, after hours and holidays as needed to support the hospital during emergency events.
• Any and all other duties and tasks assigned

Safety:

• Comply with all safety procedures, maintaining good housekeeping and safety of work areas. Recognize danger and safety hazards and propose methods to eliminate them.
• Maintain compliance to State, County, or City Ordinances, Codes, or Laws.
• Must complete all required safety trainings as scheduled
• Comply with all policies for the safe storage, usage and disposal of hazardous materials

Qualifications:

• High School Diploma or GED required
• Prior experience in facilities, property management, hospitality or related fields preferred.
• Superior customer service skills and orientation
• Ability to maintain professionalism at all times under stressful situations
• Ability to plan and manage work under time constraints
• Ability to multitask and work without direct supervision
• Proficient in MS Office, and possess strong written, verbal and people skills
• Strong organizational skills and collaborative style
• Proficient in Excel spreadsheets and have the capability of customizing administrative reports
• Detail oriented and self-motivated; confident, energetic and flexible.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, and talk or hear.
• The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and heavy equipment.
• The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; and vibration.
• The employee is occasionally exposed to toxic or caustic chemicals.
• The noise level in the work environment is usually low.

Location:

On-site – Chicago, IL