Customer Service Associate

Company:  Bighorn Law
Location: North Las Vegas
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our clients. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Fluent in Spanish is preferred. Responsibilities: • Answer all incoming calls, immediately, and manage according to Bighorn excellence standards • Establish rapport with Clients, by ensuring their needs are heard during all incoming calls. • Assist with front office support, and administrative duties as assigned by supervisory team • Escalate Client concerns so that they may be resolved Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Experience working in a customer-oriented atmosphere • High school graduate, G.E.D. recipient, or equivalent Compensation: $16- $18

• Answer all incoming calls, immediately, and manage according to Bighorn excellence standards • Establish rapport with Clients, by ensuring their needs are heard during all incoming calls. • Assist with front office support, and administrative duties as assigned by supervisory team • Escalate Client concerns so that they may be resolved

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