DescriptionQuality, Service, Collaboration, Courage. Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day.Overview of this Position:Assists with the planning, scheduling, and management of commercial production and associated activities to meet customer product forecasts and production orders. The Commercial Account Manager is detail oriented and has excellent organizational, communication and management skills to coordinate with the entire team and customers. Assists with the scheduling commercial production and release of product to meet customer product demands.Non-Negotiable Requirements:Bachelor's degree in Project Management, Supply Chain, Biochemistry, or other Life Sciences or related fieldTraining or education in project management or equivalent knowledge and experience.A minimum of 1 to 3 years related work experience, preferably in a pharmaceutical production supply chain or account management position.Proficient computer skills in Microsoft Word, Excel, SharePoint, Outlook PowerPoint, and/or other relevant Project Management software.Availability to flex schedule to host customers while onsite.Preferred Requirements:Familiarity with project management and supply chain activities, timelines, tools, and software.Prior experience in a customer service type of role.Responsibilities Include (but are not limited to):Act as a liaison for the project management team in daily batch release meetings.Track, trend, and present key performance manufacturing indicators to internal and external stakeholders.Lead and facilitate status meetings with the project team.Provide timely meeting agendas and minutes to all stakeholders.Act as a liaison between customers and team members.Communicate commercial forecast in a timely manner.Request forecasts and purchase orders and ensure production scheduling meets the forecasts and purchase orders.Track batch progress through production to full release.Communicate effectively with customers to identify needs and evaluate alternative business solutions.Provide timely meeting agendas and minutes to all stakeholders.Communicate relevant project information to sponsors.Full job description available during formal interview process.What Sets GRAM Apart from Other Employers:MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!PTO: Full-time employees accrue up to 17 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!PAID HOLIDAYS: We offer 8 paid holidays per calendar year with immediate eligibility!PAY: Depends on Experience and is discussed during the interview process. If you meet the required criteria listed above, GRAM welcomes you to apply today!