Job DescriptionA client of Insight Global is seeking Transportation Specialists to support an intermodal operations team. These people will be responsible for end to end support of movement across the US for freight & rail transit for company to company transactions. This person must ensure timely pick up and delivery of the freight vendors to the proper locations and must address disruptions in the supply chain as they arise, keeping stakeholders informed and communicating any issues.Communication with customers (Carriers, Rail Road partners, Vendors/Suppliers) and stakeholders (Program Managers, Fulfillment Centers, Amazon Managed carrier programs)Pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededUnderstand performance metrics to assist with driving business resultsRectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available dataProvide real-time customer experience by working in a fast-paced operating environmentKnowledge to systematically escalate problems or variance in the information and data to the relevant owners and teamsDeliver follow through on the resolutions to ensure the information is deliveredWork within various time constraints to meet critical business needs, while measuring and identifying activities performedCommunication, both verbal and written as their data and findings are critical to tracking trends and performance inefficienciesThis role is a 4 10s schedule meaning 4, 10 hour days and a 3 day weekend - Wednesday - Saturday either 6:30 am 5 pm or 6 am to 4:30.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .Skills and Requirements1 year minimum with customer relations or customer service1 year experience minimum with Microsoft suite and adept with basic computer technologyHigh school diploma or equivalent18 years or olderCritical thinking skills and ability to problem solve Experience using Inventory Management SystemsUnderstands inventory control methodologyLogistics experience nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to