Job Description
JOB TITLE: Patient Services Coordinator - Bilingual
JOB ID: 100239
DURATION: 5 months
HOURS: 7:45-5pm CST
LOCATION: McKinney, TX 75070
Job Summary
Responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.
Essential Job Functions
1. Greets patients as they arrive and manage appropriate standard wait times.
2. Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents.
3. Collects co-payments, co-insurance, and deductibles and issues receipts.
4. Manages cashier box and daily deposits according to company policies.
5. Processes walk-in patients and visitors.
6. Periodic disinfection/cleaning of lobby area.
7. Answers phones and schedules appointments.
8. Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed.
9. Manages medical records (maintains, files/scans, prepares for schedule).
10. Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
11. Establish and maintain effective working relationships with patients, employees, and the public.
12. Performs all other related duties as assigned
Minimum Required Education, Experience & Skills
• High school graduate or GED required.
• Strong communication and customer service skills both in person and via phone
• Working knowledge of general office procedures.
• Basic knowledge of Microsoft applications
• Preferred Education, Experience & Skills
• One to two years of related work experience including data entry preferred.
• ICD 10 and CPT coding experience preferred.
• Prior experience with EMR computer applications preferred.
• Working knowledge of medical terminology preferred.
*Bilingual a plus
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).