Practice Manager - Adult Primary Care
Location: 620 Foster Avenue Brooklyn, NY 11230
Hours: Full Time
Premium Health is looking for outstanding candidates for the Practice Manager position at our Internal Medicine practice.
Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.
Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient’s care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Premium Health is looking for a Practice Manager to push the team to be more efficient, improve patient care, and have a lasting impact on the patient experience.
Responsibilities:
- Providing direct supervision to the practice’s employees, ensuring patient-facing staff are providing a high-quality patient experience that meets Premium Health’s standards of CARE; Compassionate, Agile, Respectful, and Excellent.
- Actively managing the administrative team; assigning work and tasks and seeing that it they are carried out correctly and efficiently, overseeing scheduling (vacation, holidays, etc.), ensuring adequate staffing at all times ensuring staff understand their roles and responsibilities; supporting and encouraging continued growth of staff and providing opportunities for advancement.
- Acting as a liaison between providers, patients, and staff; demonstrating ability to answer patient/provider questions that arise relating to the department.
- Keeping abreast of billing, coding and reimbursement related issues as they apply to the department and facilitating staff education in regard to these changes; structuring the appropriate flow of data to ensure timely and appropriate management of clinical and financial matters.
- Ensuring the continual efficient and compliant operational performance of the department; ensuring compliance with all rules and regulations.
- In collaboration with the Information Technology Department, ensuring that all reports required for department compliance are generated and maintained accurately.
- Assisting in developing and maintaining objectives, policies and procedures to ensure the efficient operation of the department; working to streamline operations and effectively apply new concepts and techniques for positive outcomes; identifying and implementing technology to improve operations.
Time Commitment:
- Monday-Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 2:00 PM
- *Required to be on call as needed*
Requirements:
- High school diploma or GED
- Bachelor’s degree; preferred fields include health care administration, public health, health information management or related
- Previous experience as a Medical Receptionist, Office Manager, Medical Biller or another administrative role within the health care sector is an asset
- 3 – 5 years progressive health care management experience or experience in a medical office leadership role
- Must possess the capacity and initiative to operate independently, taking ownership and responsibility for daily
- management and following-through on assignments with little prompting or supervision
- Compassionate and willing to go above and beyond to provide treatments that meet individual’s and families’ unique needs
- Strong leadership, management, motivation, training and goal-setting skills
- Excellent communication and interpersonal skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients