A leader in multi-metal inventory is looking for a savvy, detail-oriented Customer Service Representative to join their team in Southington, CT!
Role and Responsibilities:
Develop a weekly call schedule in support of marketing campaigns utilizing provided lead lists.
Introduce the company, its products, and services to prospective customers by telephone and email.
Reestablish relationships with existing accounts that have limited or no activity through outcall initiatives.
Interpret individual situations and take appropriate action based on customer needs.
Inform designated sales personnel of possible leads, potential orders, and other relevant information.
Document call logs in a spreadsheet or the customer computer database and related records for individual accounts.
Skills and Qualifications:
High school diploma or equivalent strongly preferred
Experience directly related to the duties of the position or customer service
Effective verbal communication skills
Ability to perform basic mathematical functions
Working knowledge of Microsoft Office applications
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.