Position: Sr. IT Administrator
Location: FT Lauderdale, Florida
The Sr. IT Systems Administrator is part of a team of global IT Support specialists and is responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at the regional site of Pole To Win International (PTWI). The candidate will support all aspects of PTWI’s Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale. The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology.
The successful candidate will have prior experience working with technology in Software QA environments, and have solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS.
What you’ll be doing
- Manage and monitor corporate computing environment including but not limited to:
- Active Directory Service
- Network Routers, Switches, Security Appliances, and Wireless Access Points
- Office 365 setup and administration
- Meraki Mobile Device Management (MDM)
- User Account Administration
- Data integrity and backup
- E-mail and Content filtering systems
- Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles
- IT Asset Inventory
- Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
- As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in 24x7 on-call rotation schedule.
- Knowledge of network routing and redundancy principles and practices in a multilayer network.
- Experience with configuring and troubleshooting IPSec site-to-site VPN tunnels using Fortinet Fortigate.
- Ensure Information Security controls are implemented and adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
- Produce regular reports for systems utilization and uptime.
- Support objectives of the Global Technology and Information Security department.
Requirements
What we’re looking for
- 5-8 years’ experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience required.
- Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
- 5-8 years’ experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred.
- 5-8 years’ experience with Windows, VMWare, Mac and Linux servers.
- Knowledge in TCP/IP Networking (Structured cabling, patching and Cisco configuration).
- Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
- Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
- Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision, need to be self-driven.
- B.S. CS, EE or related technical degree. Equivalent experience will be considered.
- Ability to establish and maintain effective working relationships.
- Ability to lift up to 50 lbs.
Benefits
- Competitive Salary
- Medical, Dental, Vision, 401K with matching
- Dynamic and entrepreneurial culture
- Video games focused environment
- The opportunity to work with video games pioneers creating cutting edge interactive entertainment
Who we are
PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.
Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit .
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