Senior Project Manager

Job Title: Senior Project Manager

Location: Remote (100%)

Duration: Permanent

Shift: 1st shift (Hours Monday – Friday, 8am to 5pm)

Summary:

The Senior Project Manager is responsible for clarifying and overseeing building orders from the contract stage to completion. They are accountable for project scope, financial outcome, and customer satisfaction.

Education:

An associate or bachelor’s degree in construction or design related field preferred

Experience:

• Metal building experience gained from manufacturing, drafting, estimating, or construction
• Experience with Bluebeam and ERP software
• Experience reading blueprints and specifications

Essential Duties and Responsibilities:

• Compare contract and drawings for discrepancies or incomplete information.
• Compare quote and contract for discrepancies.
• Maintain and update the engineering work order (golden document) in myProject.
• Process Change Orders and maintain customer satisfaction, while also protecting Client’s financial position.
• Serve as primary customer contact from receipt of order until customer satisfaction is achieved.
• Process contract in IFS.
• Process preliminary material requirements for panel and buyout items.
• Quote and process component orders.
• Process Engineering Service Record requests (ESRs).
• Respond to customer calls or requests in a timely fashion.
• Review specifications and flag issues that client cannot meet.
• Manage communication between departments and customers regarding project specific needs.
• Process seamer rental requests and update Master Seamer Agreement database as needed.
• Serve as Project Manager on particularly complex and/or high-profile projects.
• Mentor and/or help train new Project Managers.
• Help in training Builders, DMs, Architects, and/or Engineers on company's standard product offerings.
• Serve as interim Project Management Supervisor when PMS is on vacation, out sick, etc.

General Duties and Responsibilities:

• Accountability/Integrity - Accept responsibility and ownership for all job tasks that results in anticipation/prevention of problem areas. Follow all safety and loss control processes. Consistence in being on the job working on task. Arrive to work and scheduled meetings on time. Utilize earned vacation time.
• Customer Focus - Provide unparalleled personal attention to meeting the needs of our customers. Listen to customers (internal and external) and address needs and concerns. Keep customers informed by providing status and progress updates. Deliver on service commitments. Use initiative to improve outcomes, processes, or measurements.
• Flexibility/Managing Change - Ability to demonstrate support for innovation and organizational changes, open to different and news ways of doing things, willing to modify or adjust approach to achieve results. Respond to regular duties and to unexpected circumstances.
• Performance/Quality Results - Use computers effectively and efficiently in the working environment. Strive to consistently achieve excellence in all tasks and goals. Maintain focus and persevere in the face of obstacles. Actively seek ways to improve quality. When needed evaluate team members and determine actions necessary to build and/or improve skills.
• Teamwork/Collaboration - Treat all Stakeholders with dignity and respect, show interest in other people's feelings and attitudes. Resolve interpersonal conflicts constructively. Express ideas and opinions in a clear and concise manner. Use appropriate grammar, pronunciation and tone to enhance understanding. Demonstrate professionalism through body language and eye contact. Receptive feedback.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you have any questions or need further assistance, please don't hesitate to contact us.