Job Description - Senior Information Management Developer (3289401)
Senior Information Management Developer ( Job Number: 3289401 )
Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.
Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.
We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.
Responsibilities:
- Responsible for the analysis, design, and delivery of data extracts, data visualization, analysis, and reporting solutions for MGBHP.
- Member of Reporting and Analysis team that will represent MGBHP Reporting and Data Management activities on all core Health Plan systems including QNXT, ODS, and Enterprise Datawarehouse.
- Support the end user community in the use of self-service reporting tools, PowerBI dashboards, and the development and support of operational and regulatory reporting in Medicare and Medicaid lines of business.
- Manage periodic system upgrades and enhancements.
- Communicate upgrade/enhancement details to key business partners and escalate issues when necessary.
- Work with key business customers and data users to define critical information needs and provide guidance regarding availability of data and capability of systems to meet information needs.
Principal Duties and Responsibilities:
- Leads analysis, design, development, and testing of operational and regulatory reporting for Medicare and Medicaid lines of business.
- Produces data sets for end users and regulatory entities.
- Produces data reconciliation between various data sources to ensure regulatory compliance.
- Extracts and collects data for performing queries and writing reports.
- Reviews queries for performance issues, making changes as needed.
- Adheres to IT development standards and best practices.
- Works jointly with direct manager to develop approaches in support of the business partner’s information needs.
- Communicates data model changes and enhancements to MGBHP business partners and IT Management and staff.
- Consults with Cognizant and MGBHP IT Management and staff throughout the upgrade life-cycle.
- Ensures all reporting and data management activities are documented and completed on all monthly/quarterly upgrades.
- Provides input into the creation of test plans and scripts.
- Helps to organize and coordinate periodic regulatory reporting activities.
- Troubleshoots, diagnoses, and resolves issues related to Core systems and EDW enhancement activities.
- Documents, tracks, and monitors issues to ensure timely resolution.
- Manages escalation of issues that are high impact or not getting resolved in a timely manner.
Communication and Teamwork:
- Works collaboratively with other IT groups to ensure solid cross-functional decisions are made as a team.
- Develops collaborative working relationships with all business partners/departments.
- Coordinates with infrastructure to ensure smooth operations and business results.
- Represents reporting at change control and ensures that all scheduled releases have gone through an adequate test process and are documented before going to change control.
- Meets regularly with direct manager to escalate issues, report status of requests, and identify opportunities for improvements.
- Works as a team player to plan and meet deadlines while promoting a positive work environment.
Consultant to the Business:
- Builds relationships with the business customers by spending time with them to understand their business and the challenges they face.
- Thinks beyond the immediate request to identify patterns that should be addressed by a more holistic solution.
- Fosters the use of self-service tools by the business.
- Holds self and others accountable to meet commitments.
- Ensures diversity, equity, and inclusion are integrated as a guiding principle.
- Persists in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
- Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
- Other duties as assigned with or without accommodation.
Required Qualifications:
- Bachelor’s Degree in Computer Science or equivalent regulatory reporting experience for Medicaid and Medicare Advantage.
- 5-7 years of Business Intelligence, decision support, regulatory reporting, and analysis experience.
- Medicaid or Medicare Advantage experience.
- Expert in Microsoft BI tools including but not limited to SSIS, SSRS, SSAS, PowerBI, SQL Server, and stored procedures.
- Must be proficient in writing stored procedures.
- Expert in QNXT and QNXT reporting policies and procedures.
- Considered an expert in reporting & analysis areas, including self-service reporting tools such as SSRS and PowerBI.
- Possess knowledge of the business and business processes and understands how analytical needs support business processes.
- Possess skills and knowledge in process and data modeling, architectural development methodologies, and IT planning methodologies.
- Possess deep knowledge of all aspects of the system development life cycle.
- Microsoft Certified Technology Specialist – Business Intelligence - highly desirable.
- Technical leader with experience in Operational and Analytical Reporting.
- A working knowledge of Data Warehouse methodologies.
- Familiarity with Agile and Scrum development methodologies.
- Experience in software development life cycle methodologies.
- Excellent verbal communication and interpersonal skills, with a proven ability to work collaboratively with all business units.