Sales Lead

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Community. Passion. Fitness.

As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment.

Feel like you could talk to anyone? Then keep reading!

JOB DUTIES INCLUDE

• Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches’ prescription.
• Answer member questions in a timely manner and navigate any concerns appropriately.
• Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
• Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
• Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
• Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
• Assist with keeping the studio clean and organized.

JOB QUALIFICATIONS:

• 4 years customer service experience preferred.
• 1-3 years sales experience preferred.
• Comfortable working with new technology, smart phones, and computers.
• Must possess a growth mindset and have a passion for helping others.
• Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
• Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.

Job Type: Full-time, on-site

Compensation: Hourly + Individual commission

Benefits: Workout for FREE, Health Insurance, Paid Time Off, 401K match, Room of advancement