Energy Efficiency Outreach Specialist

Company:  Michaels Energy
Location: Charlotte
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Who are we?
Michaels Energy is a veteran-owned energy consulting firm that exists to help businesses minimize waste and maximize value. Our energy and engineering gurus are obsessed with optimizing buildings and processes to maximize energy savings and profits, minimize utility grid stress and carbon footprints, and keep this big, beautiful planet in tip-top shape. Our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. This passion combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.
We're proud to share that Michaels Energy is one of Inc's Best Workplaces of 2024. This award is given to workplaces that foster an environment where employees willingly go above and beyond in their work, advocate for the organization, and intend to stay into the future.
What is the role?
Michaels Energy is seeking an account management professional with experience working with utility programs. The account manager will interact with facility managers and business owners for programs in North and South Carolina. This position will focus on prospecting and recruiting commercial and industrial customers to participate in retro-commissioning programs. This position is the main point of contact for customers and will proactively coordinate project leads to and from energy efficiency programs. We are looking for someone with strong project management and communication skills and a passion for energy efficiency who will thrive in a team environment and will exemplify our core values.

  • Customer Management
    • Identify and engage target market for utility efficiency programs
    • Recruit customers to enroll in energy efficiency programs
    • Act as the customer's point of contact for all energy projects
    • Network and partner with service providers, utility representatives, account managers, key industry contacts, national accounts, and end-users
    • Create and execute a sales plan
    • Promotes utility rebate programs to customers
    • Assists with project planning
    • Collaborates with subject matter experts to identify energy efficiency opportunities
    • Lead presentations to educate customers on the program
  • Project Management
    • Communicate and coordinate project activities with utility representatives, end-users, and other stakeholders
    • Maintain a pipeline of customers
    • Manage project progress to a deadline
    • Promptly address client concerns to assure problem resolution and promote long-term productive relationships.
  • Project Administration
    • Develop and maintain individual and team strategies for reaching program targets and other business-related objectives
    • Provide status reports to the program delivery team
    • Collaborates with engineers, office personnel, facility managers, trade professionals, and utility staff to achieve customer goals
    • Maintain program data in a database
    • Track customer information in CRM software
    • Document customer meetings and activities
    • Follow and/or create program processes

How do you contribute?
After 3 months, you have....
  • Learned Michaels internal processes and business practices
  • Develop and start executing a sales plan
  • A thorough understanding of assigned efficiency programs
After 6 months, you have....
  • Built a strong funnel of projects and customers
  • Launched projects with several customers
  • Identified continuous improvement opportunities for the program
What are we looking for?
Minimum Qualifications
  • Bachelor's degree
  • Five years of experience combining: Utility Energy Efficiency Programs, Account Management, Technical Sales, or Business to Business Sales
  • Excellent verbal and written communication skills
  • Outstanding organizational skills
  • Interest in energy efficiency and building systems
  • Ability to travel regionally up to 50% for customer meetings and occasional overnight travel to company headquarters
Preferred Qualifications
  • Experience with building mechanical systems (HVAC, lighting, hot water)
  • Experience with sales and marketing
  • Connections to building and facility managers or contractors in North Carolina and South Carolina.
Where can you work?
  • North Carolina or South Carolina
  • Work from home, in the office, or a hybrid within North Carolina or South Carolina
Pay Range
$87,000 - $107,000
Why work for Michaels Energy?
The top reasons Michaels Energy is an awesome place to work, besides helping the world save energy.
  • We Never Stop Learning
  • Flexible Work Hours
  • Collaborative
  • Career Development
  • Beer Fridays
  • Fresh Fruit Daily
  • Wellness Rewards
  • Fun Company Outings

Michaels Energy Diversity Statement
We strive to build and nurture a culture that is inclusive and welcoming for all employees. We know diversity and inclusion are essential to innovation, a strong work environment and exceptional results. This fits in well with our culture that celebrates the unique, the different, and the individual. For us, this is who are and what we do, not just words in a policy.
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