The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:JOB SUMMARYResponsible for maintaining full custodial control of original documents for securitized GNMA (Ginnie Mae), FNMA (Fannie Mae), FHLMC (Freddie Mac), FHLB (Federal Home Loan Bank), loans as well as for private loans. Ensure that all collateral documents are received, certified, stored, and released in accordance with Agency guidelines.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Ensure all required documents are reviewed and in compliance with Agency requirements.Participate in the re-certification process when an issuer acquires collateral from another issuer. Ensure all documents are re-certified according to Agency guidelines within required timeframes for all acquisitions.Release documents to Issuers in accordance with Agency regulations. Ensure that the correct Request for Release form has been received, filled in correctly/completely, and signed by authorized personnel prior to release.Maintain database of pooled loans on computer system. Enter information when collateral documents are received or released ensuring the current appropriate status.Assist in the preparation of various management reports reflecting status of pooled loans and volumes.Interact with various issuers, regulatory agencies, auditors, etc. to resolve questions and issues regarding deliveries, certifications and compliance.Provide timely problem escalation to manager and/or team leader.QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High School education or equivalent2-3 years related Mortgage experience processing, underwriting and or closingProficiency with Microsoft OfficeStrong written and verbal communications skillPreferred Qualifications:Analytical and problem solving skillsAbility to multi-task and manageWorking knowledge of FHLMC/FNMA/GNMA/FHLB Document Custodian GuidelinesGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law ( Transparency Nondiscrimination Provision ( (