Minimum Qualifications:
High school or equivalent. Graduate of an approved Medical Assistant program. Three years’ experience. Certified or Registered Medical Assistant with a nationally recognized accreditation organization (AAMA, AMT, NCCT, NHA or other). CPR Certification required.
Preferred Qualifications:
Scribe experience preferred.
Job Summary/Description:
The Medical Assistant Scribe enters information into the electronic medical record or chart at the direction of the physician or licensed independent practitioner. The primary goal of the medical assistant scribe is to increase the efficiency and productivity of the physician. The medical assistant scribe accurately documents events and decision-making in a manner that results in appropriate medical charting. The medical assistant scribe must be able to anticipate physician’s needs to facilitate the flow of the clinic. The medical assistant scribe must demonstrate good judgment, organizational skills, initiative, attention to detail, and the ability to be self-motivated. The medical assistant scribe will not act independently nor enter orders in the EMR. The Joint Commission prohibits the medical assistant scribe from acting independently, but can document previously determined clinician’s or practitioner’s dictation and/or activities. The Joint Commission prohibits the medical assistant scribe from entering orders in the patient’s EMR. The medical assistant scribe has no clinical assistant duties while performing in the role of scribe during a patient encounter. The medical assistant scribe is accountable to the physician and has a direct reporting relationship to the clinic manager. When the medical assistant scribe is not assigned to perform in the scribe role, the medical assistant scribe is expected to fulfill all expectations and responsibilities of the Medical Assistant II C1797.
Job Duties:
- Able to effectively identify problems and determine solutions.
- Understand clinic flow to maximize clinic usage to meet patient needs.
- Assists with patient flow within assigned outpatient clinic setting.
- Responds in a timely manner to call-lights.
- Provides comfort measures to patient / family.
- Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
- Obtains vital signs. Appropriately documents chief complaint and reason for visit.
- Uses aseptic techniques and infection control measures in the performance of duties.
- Accurately collects excretory specimens, such as urine and feces.
- Obtains blood samples by venipuncture.
- Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
- Measures and records intake and output as ordered.
- Prepares and assists patients undergoing treatments, examinations, and procedures.
- Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
- Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
- Recognizes and communicates patient needs and unusual occurrences with patients / families.
- The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
- Safely and properly administers medications as assigned.
- Accurately documents / communicates interventions and measurements.
- Communicates relevant information to appropriate health care provider.
- Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
- Assist with medication reconciliation as required.
- Assists in the maintenance of equipment, supplies, and the environment.
- Assists in maintaining a clean and safe environment.
- Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
- Cleans equipment and returns to its proper place.
- Reports equipment and supplies needing replaced or repaired.
- Stocks rooms, carts, cabinets, etc. as assigned / requested.
- Respects and supports patient rights.
- Serves as patient / family advocate.
- Practices principles of patient and employee confidentiality.
- Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
- Practices positive customer peer relations.
- Consistently communicates in a professional and courteous manner.
- Reports and seeks assistance in dealing with guest complaints / concerns.
- Establishes and maintains a positive rapport with patient / family and co-workers.
- Consistently responds to customer requests / needs in an appropriate manner.
- Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
- Demonstrates acceptable productivity and practices cost containment.
- Prioritizes and completes all work in an effective and efficient manner.
- Demonstrates initiative, resourcefulness, and flexibility.
- Effectively and efficiently uses time, equipment, and supplies.
- Functions as an interdependent and supportive team member.
- Provides support and assistance, as appropriate.
- With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
- Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
- Accepts responsibility for own growth / development.
- Participates in in-services and ongoing education programs.
- Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
- Exchanges constructive feedback with peers and others.
- Conducts self-evaluation and participates in developmental goal setting.
Salary Range: Actual salary commensurate with experience.
Work Schedule:
On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.