Saxon Global is one of the fastest growing Inc. 500 Companies in the US, providing enhanced IT staffing, consulting, and engineering solution services. Saxon Global specializes in Business Intelligence, Mobility, Big Data & Cloud and provides IT tools and services to help organizations across industry verticals such as Financial Services, Retail, Telecom, Healthcare, and Banking for their continued growth.
Job Description
Job Title: EDI Technical Lead
Job Duration: 3 Month Contract to Hire
Interview Method: Phone then In Person
Address: Chesterbrook, Pennsylvania, USA 19087
Position Summary:
• Under general direction of the designated Manager, the individual will be responsible for Technical Administration and Operations of the EDI environment.
• Provide all required support for Sterling Integrator, including but not limited to SBI, SFG, SPE, ICC, and Lightwell Framework.
• Responsibilities include supporting protocols such as FTP, sFTP, and AS2, performing code deployments, application upgrades, performance monitoring, and tuning of the EDI landscapes.
• Proactively identify opportunities to utilize technology to solve technical and business problems as well as provide remediation support during incident and event resolution.
• Help define and support best practice standards for the Technical Administration and Operations team supporting continuous improvement and best practices.
Primary Duties and Responsibilities:
• Installation and tuning of Sterling Integrator products suite.
• Maintaining stability and performance of the Sterling File Gateway, Sterling B2B Integrator, Sterling Control Center, and Sterling Secure Proxy environments.
• Actively manage the performance of the EDI Sterling environment, including capacity planning and tuning.
• Support B2B communication and protocols including FTP, SFTP, HTTPS, and AS2.
• Create best practices for Sterling File Gateway and Sterling B2B Integrator with supporting documentation and standard operating procedures.
• Participate in remediation of EDI Sterling B2B incidents and events.
• Provide 24 x 7 on-call rotational support including troubleshooting and issue resolution.
• Work closely with other teams to remediate all EDI B2B issues (server, network, MQ, database, etc.).
• Coordinate with Delivery and Service teams to prioritize daily work for code deployments, application upgrades, performance testing support, and defect resolutions.
• Participate in the IT Change Management process to schedule and support all EDI related changes.
• Provide support for new projects affecting the EDI B2B Sterling Integrator landscape.
• Engage and interface directly with IBM as required for product support/questions.
• Apply ITIL methodologies.
• Contribute to cost versus benefit measures and analysis.
• Perform related duties as assigned.
• Travel is estimated at 5%
Experience and Educational Requirements:
• Requires a BS Degree in Computer Science, Information Technology, or equivalent. Normally requires a minimum of seven (7) years directly related and progressively responsible experience in EDI Technical Administration and Operations support.
• Requires experience with implementation, operating, and performance management of Enterprise EDI B2B systems.
• Experience with Sterling B2B Integrator, SBI, SFG, SPE, ICC.
Minimum Skills, Knowledge and Ability Requirements:
• 5-7 years of experience with Sterling B2B - Sterling Integrator, Sterling File Gateway, Sterling Control Center, Sterling Secure Proxy, Sterling External Authentication Server, Sterling Configuration Manager. Strong Data Exchange/EDI background desired, supporting Enterprise level environment.
• Working knowledge of EDI Development/Configuration/solutions evaluation/Validation and deployment.
• Working knowledge of file transfer protocols including HTTPs, FTP, SFTP, AS2.
• Experience and working knowledge of UNIX and Linux Operating Systems and commands.
• Ability to document standard operating procedures and best practices to support an environment of continuous improvement.
• Solid understanding of business requirements and ability to apply supporting solutions.
• Strong self-starter with the ability to provide training and support.
• Ability to communicate effectively both orally and in writing.
• Strong organizational and prioritizing skills.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply technology knowledge to identify appropriate solutions.
• Good interpersonal skills and strong supportive team player required.
• Excellent discovery and active listening skills.
• Good relationship-building skills.
• Ability to communicate effectively both orally and in writing.
• Good group presentation skills.
• Experienced and working knowledge of MS Office Suite and Outlook.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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