MARKET SUMMARY:
Detroit Group
DMC Sinai-Grace Hospital, Detroit, Michigan
DMC Sinai-Grace Hospital is a full-service hospital with 404 licensed beds and more than 700 physicians, 650 nurses, and 1,100 support staff servicing more than 284,000 patients annually. Services and capabilities include cardiology, emergency medicine, obstetrics and gynecology, urological services, psychiatry, radiation oncology, gerontology, physical medicine, and orthopedic surgery.
DMC Sinai-Grace Hospital draws on the traditions of two community hospitals and combines that history with the strength of a large medical system - The Detroit Medical Center (DMC). The hospital today continues to have deep roots in the community, providing compassionate, personal care backed by advanced medical treatments available locally and throughout the DMC.
POSITION SUMMARY:
The Chief Operating Officer has responsibility for the day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served. The Chief Operating Officer collaborates with the facility's Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals, and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for the department’s direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
- Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
- Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
- Partner with medical staff to foster quality, efficiently provided care. Emerge as a respected leader and decision-maker.
- Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
- Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
- Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination, especially as concerned physicians, employees, and the community.
- Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
- Ensure positive employee relations and trust through communication, education, consistency, and dependability.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
- High-level, complex problem-solving abilities both in groups and in one-on-one situations.
- Demonstrated success in leading process improvement initiatives in a tertiary facility.
- First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
- Highly developed expertise in quantitative analysis to support the definition and advancement of the facility’s goals and objectives.
- Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations.
- Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
- Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs.
- An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.
Education/Certifications:
An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.
Compensation:
A competitive compensation program will be tailored to the selected candidate. The base salary will be supplemented by a performance bonus and a comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel:
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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