Laboratory Support Technician III

Full-time, Days

5am-1pm

40 hrs/week

General Summary

Performs a variety of general support and technical duties in specimen processing, send out testing, clerical office, blood resources, anatomic pathology, and/or a technical section. May function in on- and/or off-site service areas. May work any part of a 24-hour period. May perform occasional in-charge duties in the absence of immediate supervisor. Routinely obtains and disseminates information. May be required to accept on-call responsibilities.
Duties and Responsibilities

Essential Functions:

Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results. May operate a variety of laboratory instruments. Holds in-charge responsibility when necessary.
Performs quality control and instrument check procedures and maintains related records.
Trains other employees in day-to-day procedures.
May receive specimens into the laboratory, process specimens, deliver specimens to on- and off-site locations, store specimens for future analysis and dispose of specimens.
May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. May prepare/distill chemical solutions.
Enters or retrieves data from established computer files.
Provides complete and accurate instructions to patients and other customers of the laboratory.
May review physician orders for supporting documentation.
Resolves billing problems and/or receives insurance updates.

Common Expectations:

Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Maintains professional growth and development.
Maintains required records, reports, and statistics as directed.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

Performs other related duties as identified.
WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Philhaven

Situated on more than 200 acres, WellSpan Philhaven’s main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.

At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.
Qualifications

Minimum Education:

High School Diploma or GED Required

Work Experience:

1 year Relevant experience. Required

Courses and Training:

Medical Terminology. Upon Hire Preferred

Knowledge, Skills, and Abilities:

Good communications and computer skills.
Performs component preparation and platelet aphaeresis.
Excellent interpersonal skills.

Benefits Offered:

Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy