Hasura is hiring a Sales Engineer to enrich our team! In this role, you’ll be working closely with our mid-market and commercial customers to support their evaluation of Hasura.
As a Sales Engineer, you will serve as a key part of the sales process, helping to obtain the technical win for Hasura customers during a deal cycle. This includes leading architecture discussions, sharing product demos, hosting technical workshops, answering customer environment integration questions, and other tasks that are needed to position Hasura to be the solution of choice for our mid-market and commercial customers.
You’ll work alongside potential customers, with the support of Hasura product and sales teams and provide technical guidance, solution design, and product demonstrations in order to inspire product activations and purchases.
What the role will involve:
- As a sales engineer, you'll manage the technical sales process of customer evaluations of Hasura in order to achieve the technical win.
- You'll work across the business to ensure the customer has access to the right team based on their needs, and support sales teams who need assistance answering their customer's product questions.
- You will also deliver engaging demos.
- Successfully manage the end-to-end delivery of proof of value engagements with customers.
- Successfully answer all customer technical questions during the sales cycle and/or help align the right internal engineering resources to help.
- Advocate for requests from your customers with the Hasura product team.
- You’ll help build crucial internal collateral for the presales team e.g. demonstrations and instructionals.
- You’ll select an area of focus to own internally as the technical SME.
- You’ll join the team at conferences and events to represent Hasura.
- Build credibility and trust while influencing buying decisions.
- Sell on value and return on investment, not just technical functionality.
- Be a team player.
- Last but not least, you'll uncover ways to improve the way we support our customers and seek out new and different ways to help increase satisfaction, all while doing so in a fun and supportive environment!
Requirements:
- 3+ years experience in a customer-facing role.
- 1+ years experience in a sales/solutions engineering role e.g. associate sales engineer.
- Empathetic and customer-satisfaction driven.
- Experience supporting customers as a subject matter expert, and ability to recall and explain deep product knowledge back to a customer in a way that's concise.
- A high level of customer centricity and relationship building skills.
- Working knowledge of APIs, REST/GraphQL, and proficiency with some backend engineering languages (Java, NodeJS, Python, etc).
- Familiarity with open-source, App and API development terminology.
- High level understanding of different database technologies e.g. OLTP, noSQL.
- Highly motivated and driven individual who thrives working towards monthly and quarterly quotas.
- Comfortable being on camera, in person, and in front of an audience.
- Strong written and verbal communication skills.
- Ability to work in a fast-paced, collaborative environment.
Location:
Hasura Office, San Francisco, (Hybrid, 3 days in office) or Denver, CO remote.
Working at Hasura:
At Hasura, we help developers go from zero to fully fledged modern apps, blazing fast. Through your work at Hasura, you will have the opportunity to make a lasting impact on both how Hasura is built as well as the larger developer ecosystem. As a team, we take a lot of pride in our work. We obsess over the developer experience, and our first priority as a company will always be to make things easier for our users.
Perks of working at Hasura:
- Remote & Hybrid Work Environment : Our team is spread across multiple countries, allowing for remote work or in-person collaboration at our office spaces in San Francisco and Bangalore. We believe in a flexible work model that caters to individual preferences and promotes effective teamwork.
- Self-care Fridays : We offer the second Friday of every month as a day off. This time allows our employees to engage in activities that rejuvenate and recharge them personally.
- Equipment and learning allowance : We have equipment and learning budgets to ensure that our employees have the necessary tools and resources to succeed in their roles. We invest in their growth and development by facilitating access to relevant learning opportunities.
- Donation Matching : We have an annual donation matching fund to encourage and enhance team member donations to global organizations working towards equality & equity.
- Flexible timings & PTO : Because of our asynchronous ways of working, our employees have the freedom and flexibility to set their work schedules ensuring adequate support and team coverage. This flexibility enables a healthy work-life balance, complemented by generous paid time off (PTO) options.
Applying:
Even if you don’t fulfill 100% of the above requirements or are unsure whether this would be the right fit, we’d love to hear from you. We welcome any questions during the interview process that you may have about our culture, the kind of work we do and the process we employ to make it all come together.
If you are a person with a disability needing assistance with the application process, please contact or +1 833-690-2124.
About Hasura:
Hasura is a venture-backed open-source technology company that makes your data instantly accessible over a real-time GraphQL API, so you can build and ship modern apps and APIs faster. Hasura connects to your databases, REST servers, GraphQL servers and third party APIs (e.g.: Stripe, Salesforce) and provides a unified API across all your data sources.
We are a globally distributed team, with offices in San Francisco & Bangalore. Hasura, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
#J-18808-Ljbffr