SCHEDULE: 40 hours, Sunday – Thursday, 3:00 PM – 11:30 PM, will require schedule flexibility to meet the operational needs of the shift and shelter including overnights and weekends as needed; this position is essential in the event of an emergency.
Pays $34.46 per hour DOE
LOCATIONS: 1 Lingard St. - Dorchester, MA 02125
SUMMARY OF THE POSITION:
The Senior Supervisor for Holy Family Inn (“Sr. Supervisor”) – in partnership with the Director - will provide leadership and guidance to all shifts. The Sr. Supervisor will assist the Shelter Director with the day-to-day operations of the Holy Family Emergency Shelter and support the Director on prioritized tasks. This is a highly responsible position, demanding great flexibility and decision-making skills; strong stewardship of the relationship with the staff, security, and leadership; staff hiring, training and retention; staff management and supervision. The position will have three (3) fundamental goals:
- Create a safe environment for staff and guests utilizing and reinforcing the principles of Trauma-Informed Care and Harm Reduction in all aspects of the shelters policies, procedures, and interactions.
- Support the evolution of the PSI shelters to provide more proactive engagement with shelter guests to motivate movement toward housing.
- Elevate the performance of approximately 20 Emergency Shelter staff through implementing strong management and supervision tools for direct care staff.
EDUCATION/TRAINING:
REQUIRED:
- Bachelor’s Degree in a Human Services related field or equivalent years of combined education, experience and/or training
- Strong computer and math skills, including familiarity with MS Word, Excel and ability to learn and successfully use MIS & HMIS programs
- Training and experience in Trauma-Informed Care
- Training and experience in Harm Reduction
KNOWLEDGE/EXPERIENCE:
REQUIRED:
- Minimum of three (3) years’ experience in a social service setting
- Minimum of two (2) years’ supervisory experience in a social services setting
- Minimum of two (2) years’ experience delivering services to a challenged population often struggling with addiction and untreated or under-treated mental health concerns
PREFERRED:
- Four (4) years or more of prior supervisory experience
- Successful experience leading a working unit of similar scope and size through change
- Working knowledge of local resources for men experiencing homelessness/extreme poverty
- Working knowledge of Housing First
- Working knowledge of local substance abuse and mental health resources
- Experience complying with disability law in a place of public accommodation
- Experience reviewing and evaluating requests for Reasonable Accommodation in a social service setting
- Bilingual, with a preference for English/Spanish
- Community appropriate and Trauma Informed Care
- Triage/Diversion and Assessment knowledge
- Knowledge of Street Outreach and working closely with community providers