Primary City/State:Phoenix, ArizonaDepartment Name:PFS Cash ApplicationsWork Shift:DayJob Category:Revenue CyclePOSITION SUMMARYThis position is responsible for all aspects involving the incoming and outgoing mail for specified billing departments and other administrative duties to help support the cash application team as needed.CORE FUNCTIONSReviews all incoming Billing department correspondence including faxes, interoffice mail, postal mail, etc. for the purpose of distribution and processing by the designated staff member. Assist cash receivables by coordinating the opening and review of incoming payment remittances from insurance payers/patients, as needed.Reviews, organizes and prepares zero batch records in Xifin billing system to encompass associated non-payment explanation of benefit documentation from insurance payers; records are used to coordinate the zero batch posting workflow for the Cash Applications staff.Prepares, seals and coordinates the weekly and ad hoc mailing of both patient and insurance refunds payments as well as all associated supporting documentation.Researches, corrects and redirects returned patient and insurance refund payments, upon receipt of returned mail items, in a timely manner.Prepares and scans relevant documentation into the FIS scanning system for all functional areas of the billing department in an effort to support the daily electronic Workflow process.KNOWLEDGE, SKILLS AND ABILITIESNeeds adequate visual acuity, ability to grasp and handle objects.Ability to communicate effectively.MINIMUM QUALIFICATIONSHigh School Diploma or equivalent.Basic mathematical skills, light typing, and ability to operate computer and 10-key calculator.Excellent organizational skills.One year in an administrative or clerical role in a healthcare setting.PREFERRED QUALIFICATIONSAdministrative certification.Associates Degree or other relevant education or experience.EEO Statement:EEO/Female/Minority/Disability/Veterans ( organization supports a drug-free work environment.Privacy Policy:Privacy Policy ( Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.EOE/Female/Minority/Disability/VeteransBanner Health supports a drug-free work environment.