Sr. Program Manager (non-profit)

Program Manager Job Description

• Supervises, trains, mentors, direct service staff and oversees the day-to-day delivery of Horizon Eagle Program services.
• Proven experience in motivating and accomplishing work through others and managing grant funded programs of similar size and magnitude.
• Provides training to ensure team members comply with federal grant requirements for the Horizon Eagle Program.
• Oversees the Case Management Processes to ensure clients are receiving critical interventions, resources and achieving goals as outlined in their Individual Service Plan.
• Ensures timely submission of grant reporting through monitoring and tracking of reporting deadlines assigned to staff to ensure key performance measures are achieved.
• Ability to create and maintain strong relationships internally & externally with research partners/evaluators, program partners and community based organizations & non-profits.
• Ensures staff members are following proper guidelines. Assists with evaluation of program activities and expansion of program services.
• Provides innovative thoughts and ideas to strengthen the delivery of service, and partnerships for the Horizon Eagle Program. Monitors fatherhood facilitators to ensure overall fidelity of delivery of program services.
• Travels to partner sites to monitor delivery of program services and ensure partners are adhering to grant guidelines.
• Responsible for monitoring outcomes of Horizon Eagle Fatherhood program provided by staff and reporting results to Chief Executive Officer and to grant funder.
• Compiles and reports weekly, monthly, quarterly and annual programmatic activities to Chief Executive Officer and Grant Funders.
• Resolves any concerns reported by program participants and staff members in a timely manner.
• Works directly with Project Director to coordinate activities for randomized control study with team members. Assists with development and implementation activities for the Horizon Eagle Program.
• Conducts weekly staff & partner meetings to keep abreast of program activities.
• Assists with and ensures fidelity in program curriculum delivery.
• Actively involved in raising awareness of the organization and programs within the community.
• Responsible for overseeing Data Collection System (case management/enrollment/intake) and ensuring staff adhere to strictest confidentiality requirements.
• Must be available to travel to grant conferences as required by grant funder.
• Other Duties as assigned.

REQUIREMENTS:

• Must have a Master’s or Bachelor’s Degree and/or 10 to 15 years previous experience as a Program Coordinator/Director/Program Manager overseeing a program of similar capacity and design.
• Must have a sense of loyalty, and the ability to adhere to company and client confidentiality guidelines as well as ensure staff members adhere to those guidelines.
• 10 plus years of previous experience managing federally funded programs which would include providing programmatic oversight, ensuring fidelity of program services as well as achieving grant goals and objectives in a timely manner.
• Have the ability to ensure the team is meeting grant objectives/reporting requirements.
• Experience working with individuals or families experiencing homelessness or low-income individuals, re-entry participants, military veterans in a non-profit or federal agency.
• Ability to travel to partner agencies via: personal vehicle or via company outreach van to monitor progress of program activities IF NEEDED.
• Must be proficient in the use of: Microsoft Office (Excel, Word, PowerPoint) skills.
• Must possess the ability to bring a sense of innovativeness and insight that would enhance the effectiveness of the Horizon Eagle Program.
• Ability to work a flexible schedule. Ability to move 30 lbs. without assistance.
• Must have a thorough understanding of management principals and possess the ability to ensure accountability across all areas of a team.
• Must have ADVANCED EXCEL experience and be able to develop ad-hoc reports, have a very clear understanding of the content of the report and have the ability to interpret the results.
• Must have a full understanding of company and program policies and have the ability to interpret those policies.
• Must possess critical thinking and attention-to-detail skills along with the ability to motivate staff members towards a common goal.
• Must be a team player who is professional, friendly and courteous to all Horizon Outreach clients and staff.
• Must possess the ability to work with a diverse multi-faceted team.
• Must have previous experience in strategic planning, program evaluations, and fund development activities.
• Prior experience facilitating and/or overseeing client group meetings.
• Other Duties as assigned.

PREFERRED - Candidates with a clinical/social worker background who have worked in similar capacities (LMSW, LCSW).

Job Type: Full-time

Salary: $68,500.00 - $73,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: 8 hr shift (may require overtime)

Education:

• Master's (Required)

Experience:

• Program Manager: 10 years (Required)

Work Location: In person