Data Analyst II

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Data Analyst II on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Data Analyst II, you will provide data analysis and technical skills for Membership data and IT projects. Execute the Marketing & Member Experience (MMX) data strategy through retrieving, understanding, and interpreting the data surrounding membership and engagement activities as well as data feeds in and out of the Enterprise Data Warehouse and Data Mart. Serve as primary liaison with IT and prioritize and advocate for delivery on key MMX data and technology needs.

RESPONSIBILITIES:

Data Collection and Analysis

• Access and compile large volumes of custom, syndicated and digital data from disparate sources into concise and precise information.
• Solve data problems with internal and external partners; determine information needs and sources of data.
• Identify new data sources and data management tools to ensure most effective methods are used by managing end-to-end data integration projects; determine business requirements, address data interdependencies across operating areas and functions in line with enterprise standards.
• Verify accuracy, develop databases, systems and programs that facilitate data modeling; ensure data quality and data documentation.
• Conduct statistical analysis based on a variety of data sources.
• Partner with IT to transform the data to a shared data store (i.e., enterprise data warehouse, data marts, etc.).
• Assist management with how to integrate data with current products and make recommendations on how to enhance products.

Data Reporting

• Design, develop, execute, and maintain standard and ad hoc business reports that generate key engagement metrics across supported business.
• Track product data metrics and patterns to suggest actionable intel for designing A/B tests & product roadmaps; proactively identify key insights to track membership and engagement efforts.

Project Coordination

• Develop an integrated IT project list, including identifying and prioritizing technology related improvements, develop a fulfillment plan with IT and serve as IT’s primary liaison to centrally manage and prioritize delivery on key Membership and Marketing technology projects.
• Develop test scripts and testing of products; ensure requirements meet MMX needs and ensure deliverables are executed to acceptable service standards, on time, and within budget.

May Include Other Responsibilities As Assigned

REQUIREMENTS:

• BS or BA degree in computer science or related field is required.
• Minimum 5+ years of experience in data analysis, product analytics or production support experience in a large-scale relational database environment.
• Proficiency in a relational database management system (SQL), spreadsheet applications (Excel), and statistical packages such as SAS, R, Python required.
• Knowledge of experimental design and inferential statistics is required.
• Excellent analytical, root-cause problem-solving skills, process mapping and data modeling skills.
• Ability to create queries and reports based on user criteria. Ability to gather, interpret and analyze data for the purposes of backend analysis, forecasting and planning of marketing campaigns and/or product enhancements or introductions.
• Experience in providing recommendations to management and stakeholders to optimize analytic approaches. Experience in providing consultation to customers to leverage analytic findings. Must possess the ability to communicate technical and/or complicated processes to non-technical staff.
• Proficiency in data visualization packages (Power BI, Tableau, Google Analytics) is preferred.
• Excellent verbal and written communication skills, ability to interact effectively with various levels of internal management and with external vendors.
• Strong organizational skills and project management experience. Must have the ability to prioritize tasks on multiple highly visible projects.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION